Worldpay’s Drone Pay proof-of-concept uses EMV contactless payment card technology to verify the identity of the recipient. The technology is embedded into a drone landing pad, which is issued to the customer in the form of a doormat. When the drone lands to drop off the package, the card details stored within the doormat are read automatically. If the information matches that of the correct recipient, the parcel is released.
Large multinationals such as Amazon, UPS and Domino’s are already experimenting with drones to help speed up deliveries and cut operational costs, according to Retail Times. However, a consequence of this growth has been the rise of parcel fraud. According to Citizens Advice, missing items was one of the most common problems with online shopping deliveries in 2017, with more than one in five (21%) online shoppers reporting the failed arrival of expected parcels.
Worldpay’s prototype demonstrates how drone technology could help retailers provide a better customer experience by offering a more reliable proof of delivery. Find out more about Worldpay by visiting our online payments company database.
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