Signifyd helps merchants serve the customers with COVID-19 Business Continuity Package

Friday 27 March 2020 12:43 CET | News

Signifyd has announced the release of its COVID-19 Business Continuity Package, a discounted set of commerce solutions.

The aim of these solutions is to help ecommerce businesses prosper in the face of workforce disruptions, unexpected shifts in demand, and new and increasing fraud threats. Via the Signifyd COVID-19 Business Continuity Package, new clients are provided with free services and an effective, fully scalable, and ROI-positive way to manage orders that a merchant would ordinarily send to a manual fraud review team. This means new clients are given free access to Signifyd’s Agent Console and Insights Dashboard, and includes Signifyd’s AI-driven Dynamic Review Capacity. Merchants pay only for orders they would have sent to manual review in normal times.

The Agent Console includes all transaction risk-scoring services, which are best in class due to the scale of the Signifyd Commerce Network. The Insights Dashboard includes real-time analytics of ecommerce trends and benchmarking data across Signifyd’s global merchant network. Dynamic Review Capacity uses Signifyd’s self-learning systems to keep up with the constant changes in fraud attacks and consumer behaviour in these chaotic times. Together the elements of the Business Continuity Package provide the tools merchants need to fight the three-front war brought on by the coronavirus pandemic.

  • With the automated solutions in place, merchants can make up for the loss of productivity and throughput that results from review agents having to work remotely;
  • Orders will be reviewed while all personally identifiable information (PII) is protected and all compliance issues around privacy and data-breaches are handled;
  • Signifyd’s learning machines can adapt to new and more aggressive fraud attacks launched by criminals seeking to take advantage of the chaos sewn by the coronavirus’ spread. 


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Keywords: Signifyd, COVID-19, merchants, ecommerce, fraud, threats, attacks, behaviour, Personally Identifiable Information, PII
Categories: Fraud & Financial Crime
Countries: World
This article is part of category

Fraud & Financial Crime

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