The report includes the analysis of tens of billions of global online financial services transactions that iovation and TransUnion have screened for fraud, as well as a survey of 1,604 consumers.
Mobile device usage as a percentage of all online transactions has increased from 28% in 2014 to 61% so far in 2019. Furthermore, mobile app usage grew at twice the rate of mobile web usage, from 15% in 2014 to 39% in 2019. Mobile web transactions went from 14% in 2014 to 22% in 2019. 62% of mobile consumers used iPhones, 34% Android devices, and just 4% iPads between September 2018 and September 2019.
Nevertheless, fraudsters go mobile too; since 2017, the percentage of suspected fraudulent transactions from mobile devices increased 138%. This far outpaced the growth in overall mobile transactions which only grew in the same time by 30%. So far in 2019, 50% of suspected fraudulent transactions were from mobile devices. In 2018 that statistic was 41% and in 2017 it was 21%.
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