Security concerns may influence online shopping season for 2014

Wednesday 12 November 2014 11:04 CET | News

Consumer concerns about online security and privacy could impact shopping behaviors for the 2014 holiday season, a recent survey reveals.

According the results of a Group report, 25% of respondents would be likely to change their online shopping behavior and 32% would seriously consider changing their online shopping behavior compared to 2013. 

The survey also shows that consumers are more than twice as concerned about online security at large retailers (27% concerned) than small business retailers (12% concerned). Because of security worries, 65% of consumers are influenced to shop more on small business websites for 2014’s holiday season.

The online study was conducted from September 19-26 2014, with a number of 3,039 respondents.

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Keywords: online shopping, holiday season, online security, online customers, online retailers
Categories: Fraud & Financial Crime
Countries: World
This article is part of category

Fraud & Financial Crime

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