As per the agreement, RushCard will be implementing Enacomms authentication technology that utilizes voice biometrics and enables mobile knowledge-based authentication (KBA). Enacomm will also help RushCard enhance its customer service offerings with smart call routing, advanced analytics and by facilitating personalized interactions.
Enacomm is a provider of customer self-service and assisted-service solutions. Enacomm solutions are delivered as hosted services or on-demand through the cloud.
RushCard provides instant access to a set of basic financial services for millions of Americans who cannot or choose not to establish a traditional banking relationship.
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