Customers signing a credit agreement in stores served by Resurs Bank no longer have to sign physical paperwork; instead, they can sign using their eID and create a digital agreement. All paperwork is shared digitally, so in-store purchases of high value items requiring a credit agreement are therefore as secure and convenient as any online transaction.
The agreement is signed using a combination of Signicat Sign and an approved electronic ID (eID), such as BankID. The customer can accept the terms and conditions and sign using their mobile device.
A pilot programme in Sweden was an instant success, with 76% of customers choosing to sign credit agreements using Mobile BankID. The service has now been rolled out to all retailers served by Resurs Bank in Norway, Denmark, Sweden and Finland.
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