The Perseuss Fraud Report 2019 was designed by Perseuss and fueled by fraud experts from all over the world. They were asked for their opinion on relevant and current topics they deal with in their everyday work life.
GDPR, SCA and friendly fraud are mentioned as factors that further complicate a fraud specialists job. The basics stay the same, but the environment of fraud prevention is ever changing. That means fraud analysts need to be agile, creative and adaptive just like the fraudsters are.
Other highlights:
79% believe the complexity of effective fraud prevention has significantly increased in 2018;
97% agree that cooperation between merchants is indispensable in fighting fraud;
according to 70%, increasing automation in the fraud process will further reduce the need for manual review;
easy credit card verification between merchants, banks and schemes should be an evident responsibility for all parties, said 95%.
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