Michelin implements PCI Pal

Wednesday 17 November 2021 13:55 CET | News

UK-based payment service provider PCI Pal has announced that France-based automotive company Micheline has implemented its Agent Assist solution to ensure payments compliance.

Following its implementation, the company now uses PCI Pal Agent Assist to secure payments for its Advantage Fleet members. Utilising Dual-Tone Multi Frequency (DTMF) masking technology, Agent Assist ensures all payment data is secured, allowing contact centre agents to continue the conversation without accessing sensitive data, even as customers input their payment information.

With Agent Assist, Michelin ensures Advantage Fleet members’ payment card information is kept secure, with no degradation to customer experience quality.

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Keywords: PCI compliance, digital identity, partnership, product upgrade, fraud prevention
Categories: Fraud & Financial Crime
Countries: United Kingdom
This article is part of category

Fraud & Financial Crime

Industry Events