Indiegogo chose to use Onfido to also build trust within its user base. By verifying new users at the point of sign-up, they now have more assurance that people are who they claim to be, making it harder for bad actors to join the site.
With the Onfido’s AI-led tech, legitimate campaigners can now be quickly onboarded to Indiegogo. Indiegogo campaigners now take a selfie and a photo of their identity document; Onfido first checks that the government ID seems genuine, and then matches it to the user’s face.
With millions of international users accessing the platform every month, global coverage was a key deciding factor for Indiegogo. Onfido also offers granular results than other providers, enabling Indiegogo to make informed decisions about onboarding potentially high-risk users.
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