Digital Client Orchestration is a suite of CLM tools involved in the integration of front, middle, and back office systems using an API approach.
Fenergo suggested that an API-led approach enables banks and FS institutions to achieve true Digital Client Orchestration by delivering end-to-end customer journeys to any channel, thus facilitating the customer experience and reducing operational inefficiencies.
The tool aims to direct the customer journey through internal approval processes, ensuring a speedy and compliant onboarding. The solution has the goal to assist the financial institutions achieve a single client view throughout the lifecycle. Fenergo’s tool is built upon KYC compliance, AML screening, tax compliance etc.
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