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News

dLocal reveals Merchant Dashboard for better decision making

Tuesday 28 July 2020 12:42 CET | News

dLocal has announced the launch of its new Merchant Dashboard, offering a centralised view of all transaction data, enabling them to make better decisions for their businesses.
The new Merchant Dashboard offers dLocal clients with:
  • Fast data-driven decision making: The dashboard provides a centralised place for viewing all emerging markets customer payments data, enabling a deep-dive into shopper behaviour. The transactional data covers 20 emerging markets and their currencies in a single view to empower more informed decisions in relation to expansion strategy.
  • Multicurrency management: Clients can centralise all of their operations in emerging markets under the same multicurrency dashboard. A merchant is now able to handle 20 different currencies under the same interface. Within this function, dLocal also introduced a ‘Balance Currency’ for each merchant account, which shows the preferred currency where a merchant can see all of its transactions and balances. 
  • Granular reporting: Clients will have the ability to view, search, and run granular reports on all relevant transaction data, including details on payment type, payin/payout balances, and refunds and chargebacks statuses. The dashboard includes functionality that allows merchants to initiate and track refund requests and chargeback dispute processes directly from the dashboard.
  • Facilitated refund and chargeback handling: Merchants are able to safely handle all alternative payments methods and all cards payments refunds via a single, centralised location. New chargeback notifications and live chargeback status updates are reducing chargeback-handling complexities, increasing efficiencies. 

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Keywords: dLocal, launch, merchants, dashboard, decision making, cross-border payments, markets, shopper behaviour, merchant account, chargebacks, data, alternative payments methods
Categories: Fraud & Financial Crime
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