Through its IdentityX Digital Onboarding 2.0, Daon aimed to build the most frictionless and fraud-resistant customer onboarding experience ever conceived. The new technology reduces abandonment and cuts operating costs, while satisfying the most stringent AML/KYC compliance mandates.
In IdentityX, Daon has created a ‘two-in-one’ platform for digital onboarding and omnichannel authentication, through which new customers can use their onboarding credentials to authenticate at any time in the future and across all digital and physical channels. IdentityX Digital Onboarding 2.0 introduces features including:
Intelligent anti-spoofing defenses;
Browser-based onboarding, which lets users bypass the friction of having to download a mobile app;
3rd-party identity checks – organisations can meet higher levels of trust through fully configurable connections to third-party identity verification tools;
Automated decisioning – organisations are helped to facilitate decisions, actions, and review paths according to their own fully configurable rules;
Optional human review – organisations can make the final call on questionable applications inside a state-of-the-art human review console.
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