Criminals can log into dormant accounts and reactivate them without knowing users’ bank details, according to BBC. This is made possible as the video streaming service holds customer data on their site for 10 months, including billing details, to be easy for customers to rejoin. Netflix says this information is available to members who choose to cancel and they will delete it all if requested by email, according to BBC.
Netflix says the safety of its members' accounts is top priority, and members who notice any unusual activity on their account should contact them immediately.
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