In addition, other customers say genuine reservations made on the booking site have been cancelled, which left them with nowhere to stay. Also, users confirm they have been locked out of their accounts, meaning that they cant change their password to keep potential fraudsters out.
Some say accounts have been completely deleted, even though the sites reviews system favours users whose profiles show theyre trusted. The Sun has contacted Airbnb about this spate of reports seen on social media, but a response has not been provided yet.
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