The move comes as part of the bank’s commitment to financial inclusion as the bank prepares to rollout a range of new cards that will include accessibility features as standard. New features have been designed with feedback from existing customers in mind and will be available to all customers regardless of whether they have a disability.
New accessible features will include:
An arrow at the top and carved out notch at the bottom to indicate which way the card should be inserted into readers and ATMs
Tactile raised dots to differentiate credit cards from debit cards and personal bank cards from business ones
Flat printed card numbers, better contrasting colours and larger font to ensure card details are easier to read
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