INFORM is a global pioneer in the field of AI-powered optimisation of business processes and intelligent decision-making. With RiskShield, we offer a multi-channel platform that detects and manages suspicious activities, minimising losses and optimising efficiency using advanced analytics, machine learning, and intuitive rule management controls.

Website

www.riskshield.com

Head office

Aachen, Germany

Core solution

• Fraud/risk management and decisioning platform;
• KYC. 

Core solution/problems the company solves

RiskShield is a world-class risk assessment, fraud prevention, and Anti Money Laundering (AML) Compliance (Customer WLS Screening, Transaction Monitoring, KYC, CDD) solution providing unprecedented response time to the constantly changing modus operandi of financial criminals. It leverages Hybrid AI technology to offer real-time anti-fraud capabilities that adapt to evolving criminal tactics.

Target group 

Contact details

Tyrone Castelanelli, Head of Marketing – Risk & Fraud, tyrone.castelanelli@inform-software.com

Geographical presence

• Europe; 
• US; 
• APAC; 
• Africa; 
• LATAM.

Year founded

1969

Member of industry association and/or initiatives

• ETIS; 
• UN Global Compact Network Germany; 
• BANKINGCLUB.

Standards and certifications

ISO27001

Technology

• On-premise; 
• Cloud-enabled; 
• Hybrid. 

Data input

Data ingestion/third-party data

Stateless data ingestion and augmentation

Yes

Methodology

Machine learning

• Rule-based; 
• Supervised ML; 
• Unsupervised ML; 
• Hybrid.

Decisioning

• Manual review; 
• Case management; 
• Decision orchestration.

Business model

Pricing model

We offer flexible pricing models including Perpetual, SaaS, and subscription-based models.

Fraud prevention partners

• Netcetera;
• Huron Consulting Group;
• Ordina.

Year-over-year growth rate

20%

Number of employees

1000+

Future developments

Our focus remains on scalable SaaS, AI-driven intelligence, and user-centered innovation. Upcoming developments include:

• Generative AI to enhance decision-making and automation.
• Multi-Tenant Hybrid AI SaaS for scalable, customisable solutions.
• Watch List Screening as SaaS for real-time, high-volume compliance.
• Embedded FIU Reporting for seamless fraud management.

These enhancements aim to deliver smarter, scalable solutions that meet our clients' evolving needs.

Customers

Customers reference

More than 250 banks, financial institutions, insurance, and telecommunications companies across Europe, the Americas, Africa, and Australia protect their companies with the vast solution portfolio offered by RiskShield.