DOCOMO Digital is the international payments business of NTT DOCOMO. We partner with carriers, merchants, OTT services, app stores, and payment providers in both developed and emerging markets around the world. We solve the challenges of customer acquisition and retention, regulation, and complexity for our partners with alternative payment methods such as direct carrier billing and digital wallets.
How the payment method works
Direct Carrier Billing allows consumers to buy digital content and services with a few clicks and pay for those services as part of their mobile phone bills or with their pre-paid balances. In addition to Direct Carrier Billing, we aggregate the most locally-relevant payment methods for our merchant partners.
Target market
Merchants: gaming, OTT and streaming, productivity, music, and audio
Contact details
payments.marketing@docomodigital.com
Operational Area
Global
Year founded
2009
Investors
NTT DOCOMO
License type
E-money license European Union
Reach
3 billion+ consumers
Acceptance
Cards, bank transfers, e-wallets, direct carrier billing
Market share
Market leaders in Direct Carrier Billing, recently adjudged the Best Direct Carrier Billing Providers for 2021 by Juniper Research
Implementation requirements (non technical)
No embargo, no sanctions, KYC compliance
Company's motto
Provide choice for consumers and simplicity for brands
Payment type
Credit card
Visa, Mastercard, Amex, JCB, Discover, Diners, UnionPay International
Debit card
Prepaid
Cash, debit or credit card, online banking e-payment/Account-to-Account
E-wallet
We support more than 300 alternative payment methods like e-wallets (Alipay, BancomatPay, Doku, Grab Pay, ipara, Mobikwick, PayPal, Paysera, Paytm, Qiwi, Skrill, TenPay, VTC Pay, WeChat Pay, YandexMoney, Zimpler etc.)
Online banking e-payments/ Account-to-Account payments
Ex: Affin Bank, Aktia, Ålandsbanken, Ambank (Am Online), Banamex, Banco AV Villas, Banco Caja Social, Banco Consorcio, Banco Corpbanca, Banco de Bogotá, Banco de Chile/ Edwards Citi, Banco de Occidente, Banco do Brasil, Banco Falabella, Banco GNB Sudameris, Banco International, Banco Pichincha, Banco Popular, Banco Procredit, Banco Ripley, Banco Santander, Banco Santander, Banefe, Banco Security, BancoBice, BancoEstado, Bancolombia, Bancoomeva, Bangkok Bank, Bank Islam, BBVA (Chile), BBVA (Columbia), BBVA Bancomer, Banorte Empresas, BCI-TBANC, Bradesco, CIMB Clicks, Citibank, Colpatria, Corpbanca, Danske Bank (Finland), Dragonpay, eNETS, Entercash, EPS Estonian Banks, giropay, Handelsbanken (Finland), Helm Bank, Hong Leong Bank, iDEAL, Instant Transfer, Itau (Brazil), Itaú (Chile), Krung Thai Bank, Krungsri Bank, Latvian Banks, Lithuanian Banks, Maybank2u, Multibanco, MyBank, MyClear FPX, Nordea (Finland), OP Pankki (Finland), Osuuspankki (Finland), PayU, Poli, Postfinance (YellowPay), Przelewy24 (P24), PSE, RHB Bank, S-Pankki (Finland), Säästöpankki (Finland), Safetypay, Santander Online Payment, SCB Scotiabank, Scotiabank Mexico, SOFORTbanking, SPEI, Trustly, Trustpay, Webpay, BLIK, Klarna
Direct debit
All
Cash
e.g.: 7-Eleven, Boleto Bancario, Indomaret, Pago efectivo, RapiPago, Pago Fácil, and more
Direct carrier billing
e.g.: 3, A1, A2 Telekom, Airtel, Asiacell, Bouygues, Claro, Movistar, Metro by T-Mobile, NTT Docomo, O2, Optus, Singtel, True Move, Turk Telekom, U mobile, Vodafone, and more
Channels
Online
Yes
POS/In-store
Only in Japan and South Korea
Omnichannel
For certain services
Services
Settlement currencies
Processing currencies
Currency available for customers
Local currencies in over fifty countries
Implementation requirements
None
Chargeback/Buyer Protection
Automated and instant refund
Reconciliation
Multiple settlement options available
Fraud prevention (measures)/ Risk management
Pricing/Fees structure
For current pricing, contact payments.marketing@docomodigital.com
Future developments
FX, Lifecycle Data Analytics, Single global settlement
Technology
Integration technology
API
Integration support
API interface with core billing infrastructure, plug-ins for Shopify
Transaction volume
Number of transactions (per year)
More than 50 million billing transactions processed monthly in 2021
Transactions value