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Find here all the latest articles, news, and research on WhatsApp and other WhatsApp-related topics:

Find here all the latest articles, news, and research on WhatsApp and other WhatsApp-related topics:

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WhatsApp and Stripe enable chat payments in Singapore

News | Online Payments | 09 May 2023

Financial infrastructure platform Stripe has announced a partnership with WhatsApp that enables Singapore-based businesses to accept payments in WhatsApp chats.

partnership, payments , payment methods, ecommerce, merchants, fintech, real-time payments, mobile payments, digital payments, online shopping, WhatsApp, financial services, chat commerce

LeapXpert secures USD 22 mln in Series A+ funding round

News | Digital Identity, Security & Online Fraud | 31 Mar 2023

Business communication platform LeapXpert has secured USD 22 million in a Series A+ funding round to drive US market expansion and launch a SaaS solution for SMBs.

funding, investment, expansion, fintech, financial services, compliance, regulation, SaaS, platform, digitalisation, WhatsApp, fraud prevention, cybersecurity, data privacy

Clickatell, Telkom enable WhatsApp payments in South Africa

News | Mobile Payments | 10 Mar 2023

US-based chat commerce company Clickatell has partnered with South Africa-based integrated communication company Telkom to enable mobile messaging payments via WhatsApp.

partnership, payments , mobile payments, WhatsApp, ecommerce, digital payments, mobile money, MasterCard, Visa, Chat 2 Pay, fintech, financial services, digitalisation, customer experience, chat commerce

Clickatell launches Chat 2 Pay on Whatsapp for customers of FlySafair

News | Mobile Payments | 03 Feb 2023

US-based chat commerce company Clickatell has rolled out Chat 2 Pay, enabling airline FlySafair’s customers to pay for luggage on the latter’s Whatsapp channel.

mobile payments, WhatsApp, travel payments, product launch, social commerce

MercadoLibre considers business payments on WhatsApp

News | Mobile Payments | 08 Dec 2022

Ecommerce retailer and fintech firm MercadoLibre has announced it is discussing with Meta to start processing payments on the WhatsApp messaging service in Brazil.

partnership, payments , mobile payments, online payments, direct to consumer, WhatsApp, payment processing, instant payments

Brazil permits changes to Mastercard's payment arrangement

News | Mobile Payments | 06 Dec 2022

The Central Bank of Brazil has decided to allow changes to Mastercard’s local payment arrangement regulation in order to further support WhatsApp payments.

central bank, mobile payments, regulation, WhatsApp

Brazil central bank allows PIX transfers from other banks via WhatsApp

News | Online & Mobile Banking | 04 Nov 2022

Banco do Brasil (Central Bank of Brazil, BB) has announced that its customers can make transfers via PIX from other financial institutions to BB's account through the bank's WhatsApp channel, according to Broadcast.

central bank, WhatsApp, PIX, Open Finance, Open Banking, real-time payments

Cybersecurity threats and secure messaging in the workplace

Voice of the Industry | Digital Identity, Security & Online Fraud | 19 Jul 2022

Data security expert Anurag Lal shares the risks of mishandling sensitive data and what organisations should do to prevent this cybersecurity threat and improve secure messaging in the workplace.


cybersecurity, WhatsApp, financial data, data sharing, fraud prevention

RazorpayX to support seamless cashback transactions via UPI for WhatsApp

News | Mobile Payments | 24 Jun 2022

WhatsApp has onboarded RazorpayX, the neo-banking arm of Razorpay, to enable a smooth cashback experience via UPI for its users across India.

UPI, WhatsApp, Razorpay, cashback, mobile payments

WhatsApp Payments offers cashback to Indian users

News | Mobile Payments | 14 Jun 2022

WhatsApp has given Indian users USD 1.35 cashback and was allowed by the NPCI to expand its user base to 100 million.

WhatsApp, mobile payments, cashback, NPCI, expansion

WhatsApp to use clients' legal names for UPI payments

News | Digital Identity, Security & Online Fraud | 13 May 2022

WhatsApp has announced it will ask users for their legal names to proceed with UPI-based payments on the platform.

WhatsApp, UPI, fraud prevention, mobile payments, NPCI, bank account, digital identity

WhatsApp Pay enables cashback for its payments

News | Mobile Payments | 28 Apr 2022

Social media app for instant messaging, through its payment service WhatsApp Pay, introduces cashbacks for its payment features, in an attempt to cap some of its competitors’ clientele, including PhonePe, Google Pay, and Paytm. 

cashback, WhatsApp, online payments, mobile payments, digital payments, real-time payments, instant payments

Union Bank of India, Infosys Finacle to offer WhatsApp banking

News | Online & Mobile Banking | 07 Feb 2022

Infosys Finacle, a wholly-owned subsidiary of Infosys, and Union Bank of India have joined hands to offer banking services on WhatsApp to the bank’s customers, according to The Banking & Finance Post.

partnership, WhatsApp, mobile banking

WhatsApp to tackle the US market

News | Digital Identity, Security & Online Fraud | 31 Jan 2022

Meta, formerly known as Facebook, has announced its first-ever US marketing push for one of the company’s social media and instant messaging apps, WhatsApp. The first TV ad aired in late January 2022 and the Meta’s intend is to make the instant messaging app as popular in the US as it is in Europe.

WhatsApp, product upgrade, Facebook, encryption

WhatsApp to test US payments made with Novi

News | Mobile Payments | 09 Dec 2021

Meta-owned social media platform WhatsApp is planning on testing its payment feature in the US, using Novi integration.

Novi, WhatsApp, Facebook, digital wallet, stablecoin, online payments

WhatsApp Payments to expand user base in India

News | Mobile Payments | 01 Dec 2021

The Meta-owned instant messaging platform WhatsApp has received permission from the National Payments Corporation of India (NPCI) to expand its user base.

online payments, mobile payments, QR code, QR payments, WhatsApp, cashback

WhatsApp integrates two new safety features

News | Digital Identity, Security & Online Fraud | 23 Nov 2021

WhatsApp has introduced Flash Calls and Message Level Reporting to allow users in India better security and control over the messaging app.

WhatsApp, product upgrade, digital identity, online security, identity verification

WhatsApp will include Facebook's Novi wallet in-app

News | Cryptocurrencies | 02 Nov 2021

Rebranded to Meta, Facebook has started testing its Novi cryptocurrency wallet on WhatsApp, as a part of a pilot programme in the US.

product launch, Facebook, e-wallet, cryptocurrency, WhatsApp

WhatsApp offers USD 1 cashback in India

News | Mobile Payments | 29 Oct 2021

WhatsApp has started offering cashback as it takes on PhonePe and Google Pay in India.

WhatsApp, mobile payments, UPI, cashback, product upgrade

WhatsApp offers QR code payments in Indian stores

News | Mobile Payments | 01 Oct 2021

Facebook-owned messaging service WhatsApp has announced that the camera icon in its chat composer will allow users to scan  QR codes to make payments in Indian stores.

product launch, WhatsApp, Facebook, contactless payments