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Find here all the latest articles, news, and research on UX and other UX-related topics:

Find here all the latest articles, news, and research on UX and other UX-related topics:

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Cybersecurity threats and digital transformation top of mind for bankers

News | Payments General | 29 Jan 2021

In the wake of the COVID-19 pandemic, cybersecurity threats and digital transformation remain top of mind for bankers, according to Computer Services’ sixth annual Banking Priorities Survey.

COVID-19, banking, cybersecurity, digitalisation, data, UX, regtech, cyberattacks, study, Computer Services

HooYu launches UI and UX tools for KYC processes for banks and fintechs

News | Digital Identity, Security & Online Fraud | 11 Jan 2021

HooYu, a provider of digital KYC onboarding technology, has launched new UI and UX tools to boost success rates for regulated companies that perform Know-Your-Customer (KYC) checks.

KYC, KYC processes, digital onboarding, digital identity, HooYu, UI, UX, identity verification

Top 3 predictions in payments for B2B ecommerce in 2021

Voice of the Industry | Payments General | 10 Dec 2020

Stefan Backlund, CMO at Payer, shares his thoughts on what should the payments industry expect from 2021, making predictions on B2B payments development, automation, and BNPL in B2B

payer, B2B, payments , ecommerce, digital payments, automation, BNPL, B2C, O2C, buy now pay later, order to cash, PSP, UX

The Financial Data Exchange (FDX) announces technical standards and updates

News | Payments General | 09 Dec 2020

The Financial Data Exchange (FDX) has announced its Fall release including technical standards and updates to the existing specification of the financial services marketplace.

FDX, Financial Data Exchange, standards, guidelines, financial services, API, UX, security, data sharing

Banks go digital, reduce physical branches opening hours, report

News | Online & Mobile Banking | 02 Nov 2020

Deloitte has released a report covering the digitalisation process of 318 banks from 39 countries called DBM - Digital Banking Maturity.

Deloitte, banks, report, branches, digitalisation, DBM, Digital Banking Maturity, digital banking, online banking, retail banking, UX

How Open Banking leads digitalisation - interview with Worldline

Interviews | Online & Mobile Banking | 21 Oct 2020

Mathieu Barthelemy and Tom Wijnen from Worldline talk about the position of Open Banking at the centre of digitalisation and what we can learn from companies’ relevant use cases

Worldline, Open Banking, online banking, mobile banking, digitalisation, PSD2, UX, user experience, Europe

Developments in biometric authentication and biometric cards

Voice of the Industry | Digital Identity, Security & Online Fraud | 23 Sep 2020

Úna Dillon, Managing Director at MRC Europe, elaborates on the key developments in biometric authentication and biometric cards

Úna Dillon, MRC, Europe, biometric authentication, biometric cards, biometrics, retailers, UX, fraud, chargebacks, ecommerce, checkout, electronic payments, cardholder, CDCVM, mobile payments, ApplePay, Samsung Pay, Visa Checkout, mobile commerce, contactless card payments, onboarding process

UX in B2B payments and the pursuit of happiness

Voice of the Industry | Payments General | 25 Aug 2020

Stefan Backlund, CMO of Payer, provides an overview over the importance of UX in the B2B payments industry and how companies can benefit from placing customer needs first

payer, B2B payments, digital payments, ecommerce, cards, B2B invoice, bank payments, EU, US, payment experiences, B2B ecommerce, API, payment platform, conversion, payments , Administration, UX, buying experience

Ingenico helps digital businesses scale at pace

News | Online Payments | 09 Jul 2020

France-based payments company Ingenico has unveiled a new offering for digital businesses that is designed to reach peak payments conversion.

Ingenico, payments conversion, digital businesses, online consumers, Ingenico Recurring Payments Suite, pay-per-use, UX, payment methods, currencies, mobile payments, online payments, cross-border payments, Russia, China, LATAM, recurring payments, digital subscribers, subscription payments, Zuora, Aria Systems, Vindicia, SAP, debit card, credit card, APMs

Footstock, HooYu partner to facilitate the KYC process

News | Digital Identity, Security & Online Fraud | 08 Jul 2020

KYC and customer onboarding company HooYu has partnered with fantasy football gaming operator Footstock to facilitate its KYC process.

HooYu, Footstock, KYC, gaming operator, UI, UX, identity database checks, ID document validation, sanctions checks, digital identity

How can the fashion ecommerce sector fight fraud and grow its business at the same time?

Voice of the Industry | Digital Identity, Security & Online Fraud | 12 Jun 2020

Nethone explains how Machine Learning and Data Science can help the fashion ecommerce sector to fight fraud and increase business 

Nethone, fashion ecommerce platform, KYU, Know Your Users, ecommerce, machine learning, ML, data science, Profiler, UX, XGBoost fraud detection models, chargebacks, KPIs

Equifax, HooYu partner for digital onboarding and KYC solutions

News | Digital Identity, Security & Online Fraud | 27 May 2020

Equifax has entered into a strategic partnership with UK-based HooYu, an identity confirmation and fraud investigation regtech company, to expand its range of identity and fraud tools.

Equifax, HooYu, partnership, digital onboarding, KYC, identity, fraud, US, UK, AML, compliance, UI, UX, KYC, fraud prevention, ID documents, validation, facial biometrics, footprint analysis, geolocation, financial services, consumer behaviour, safety

Playmobil selects Wirecard to boost the online shopping experience for customers

News | Ecommerce | 03 Dec 2019

Wirecard, a global digital financial technology provider, has teamed up with Playmobil to support the online shopping experience for customers throughout Europe.

ecommerce, UX, shopping, digital payments, partnership, Wirecard, Playmobil