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Find here all the latest articles, news, and research on User Experience and other User Experience-related topics:

Find here all the latest articles, news, and research on User Experience and other User Experience-related topics:

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How to optimise user experience while ensuring a high level of security

Voice of the Industry | Digital Identity, Security & Online Fraud | 20 Feb 2023

Claire Deprez-Pipon, Lead Product Manager of Identity & Authentication at Worldline conducts a thorough analysis of the latest regulations in terms of security and how can companies decrease friction while efficiently fighting fraud.

fraud prevention, online authentication, SCA, user experience, biometrics, fraud management, PSD2, digital wallet

Truist to invest USD 1.8 bln in tech, customer service upgrades

News | Payments General | 22 Jan 2021

Bank holding company Truist Financial has provided its first estimate — USD 1.8 billion — of how much it's spending on initiatives to strengthen profits over the long term, according to American Banker.

Truist Financial, investment, customer service, loan application, commercial loan, mortgage, user experience

Customers demand Open Banking payments for better experience, Nuapay

News | Online & Mobile Banking | 17 Dec 2020

Nuapay has released a study revealing that consumers are frustrated with the user experience when making card payments online, according to the official press release.

Open Banking, Nuapay, Open Banking payments, user experience, ecommerce, card payments, online payments, card details, payments processing

Getting a grip on PSD2 – how to handle friction while providing unrivalled user experience

Voice of the Industry | Online Payments | 18 Dec 2020

Floriane Gramlich, Director of Product at Zalando Payments, shares insights on how to handle friction while providing unrivalled user experience in the PSD2 (European) context

Floriane Gramlich, Zalando, user experience, PSD2, Europe, merchants, Strong Customer Authentication, TPP, SCA, Merchant Initiated Transactions, COVID-19, digital payments

Nav rolls out embedded finance platform for SMB financing

News | E-invoicing, SCF & E-procurement | 18 Nov 2020

SMB intelligent financing platform Nav has launched its next-generation embedded finance platform, according to the official press release.

NAV, financing platform, SMB, financing , Lightyear Capital, Clover, user experience, intelligent financing

New customer acquisition: How to manage fraud risk in an age of digital migration

Voice of the Industry | Digital Identity, Security & Online Fraud | 04 Nov 2020

Gemma Staite from BioCatch provides key insights on how behavioural biometrics can be used to reduce online fraud and protect against cybercriminals

Gemma Staite, BioCatch, AI, behavioural biometrics, online fraud, online identity verification, user experience, fraud prevention, digital transformation

How Open Banking leads digitalisation - interview with Worldline

Interviews | Online & Mobile Banking | 21 Oct 2020

Mathieu Barthelemy and Tom Wijnen from Worldline talk about the position of Open Banking at the centre of digitalisation and what we can learn from companies’ relevant use cases

Worldline, Open Banking, online banking, mobile banking, digitalisation, PSD2, UX, user experience, Europe

Castles Technology completes Spire Payments acquisition

News | Payments General | 05 Oct 2020

Taiwan-based PSP Castles Technology has acquired the business and assets of UK-based Spire Payments, according to electronicpaymentsinternational.com.

Castles Technology, Spire Payments, payment solutions, software app, payment development, transactions , online payments, PSP, user experience, in-store acceptance, value-added, merchants, retailers, Taiwan, UK, United Kingdom

Germany-based Deposit Solutions enters US market

News | Online & Mobile Banking | 29 Sep 2020

Deposit Solutions has launched its deposits platform in the US, introducing a new savings portal SaveBetter.com

Germany, Deposit Solutions, US, deposits platform, savings portal, SaveBetter.com, SaveBetter, banks, retail deposit, FDIC, user experience, savings products, local deposit market, funding source, bank account

How has the payment landscape changed in the past decade?

Voice of the Industry | Digital Identity, Security & Online Fraud | 03 Sep 2020

Jukka Yliuntinen from Giesecke + Devrient agrees that technological revolution and enhanced payments infrastructure are major events that have transformed the payment landscape in the past decade

Giesecke+Devrient, G+D, Jukka Yliuntinen, card-on-file, CoF tokenization, SCA, mobile payments, Convego CloudPay eCOM, merchants, online payments, user experience, fintechs, shopping

Slow banking websites are less secure, 1 of 3 British consumers think

News | Online & Mobile Banking | 26 Aug 2020

UK-based Uswitch has analysed British consumers' perceptions of slow websites and tested brands in banking, as well as digital brands.

British, banking websites, consumers, uSwitch, TSB, Lloyds, Barclays, NatWest, Monzo, Starling, Revolut, digital banks, banking brands, digital brands, interactive, big banking, user experience

Uzbekistan-based People's Bank, Finastra partner for risk management business

News | Digital Identity, Security & Online Fraud | 03 Aug 2020

UK-based fintech Finastra has partnered with Uzbekistan’s People’s Bank for deploying Fusion Risk, a technology feature used for automating risk management business.

Uzbekistan, People’s Bank, Finastra, risk management business, fintech, Fusion Risk, automation, FinExtra Group, Neoflex, single point of control, user experience, ALM, FTP, IFRS 9, Basel II, Basel III

Fund management companies attract followers on Alipay

News | Online Payments | 10 Jun 2020

Alipay has revealed that 82 fund management companies in China have collectively attracted over 120 million followers on their official corporate accounts on Alipay as of 9 June 2020. 

fund management, Alipay, digital platform, China, AI, financial institutions, operational optimisation, marketing, digital transformation, user experience, payments

Primer fintech secures GDP 3.8 mln investment to support merchant payments

News | Payments General | 11 May 2020

Primer, a UK-based fintech, has raised GDP 3.8 million in funding to help merchants maintain and introduce new payment methods.

Primer, fintech, payment methods, payment stack, payments API, user experience, PSD2, 3DS 2.0, UK, United Kingdom

Focus on Brazil: how the crisis scenario boosts digital services adoption

Voice of the Industry | Online & Mobile Banking | 21 Apr 2020

Luiz Henrique Didier Jr. from Bexs Bank presents insights from the exponential projections for growth in the number of e-shoppers in Brazil. The crisis is driving Brazilians to seek alternatives for shopping and accessing entertainment

Luiz Henrique Didier Jr., Bexs Bank, COVID-19, coronavirus, ecommerce, SaaS, online shopping experiences, B2B commerce, digital world, e-shoppers, local payment culture, user experience, go-to-market strategy, B2C, US, Brazil, Asia, Europe, Latin America, Alibaba

TradeUP implements biweekly updates

News | E-invoicing, SCF & E-procurement | 01 Apr 2020

TradeUP, a trading platform that offers free access to a suite of features to trade US stocks and ETFs at zero commission, has implemented biweekly updates. 

fintech, trading, TradeUp, user experience, US, WTF, Commission, costumer trade, market, exchanges

IKEA to enable customers pay for goods using time in Dubai

News | Ecommerce | 25 Feb 2020

IKEA has announced plans to enable customers pay for goods with their time, the more time customers spend travelling to IKEA, the more they can buy.

IKEA, commerce, goods, Customers, Dubai, campaign, retailer, user experience, Google Maps

Fraud protection and user experience facilitated by RSA Adaptive Authentication solution

News | Digital Identity, Security & Online Fraud | 13 Feb 2020

RSA has revealed the general availability of RSA Adaptive Authentication for ecommerce version 20.5. 

RSA, adaptive authentication, ecommerce, fraud protection, user experience, cybersecurity, security, digital risk, 3DS, CNP transactions, fraud

Kount reveals new features with its Identity Trust Global Network

News | Digital Identity, Security & Online Fraud | 11 Feb 2020

AI-driven fraud prevention solution Kount has unveiled its Identity Trust Global Network.

Kount, identity, trust, AI, data, fraud, user experience, fraud management, payments , accounts, ML, behaviour, chargebacks

BBVA selects Nok Nok Labs for biometric authentication on its mobile banking services

News | Digital Identity, Security & Online Fraud | 14 Jan 2020

BBVA has partnered with Nok Nok Labs to boost the security and user experience of its mobile banking services through biometric capabilities.

BBVA, Nok Nok Labs, partnership, authentication, biometrics, security, user experience, mobile banking, SCA