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Friction can lead to basket abandonment, purchase delays, and a poor customer experience that doesn't inspire loyalty. Mari-Anne Bayliss, Senior Director at Cybersource, recommends three things merchants can do today to help cut friction and drive growth.
3-D Secure, ecommerce, online fraud, online authentication, multi-factor authentication, two-factor authentication, biometric authentication, BNPL, merchant, fraud management, online shopping, shopping, mobile payments, online payments, ecommerce platform
US-based retail enablement platform Instacart has unveiled an innovation to help groceries stores bring together online and in-person shopping.
shopping, ecommerce, product upgrade, Instacart, retail
Giant global retailer Walmart has announced the introduction of additional perks for its Walmart+ membership programme to compete with Amazon Prime, the biggest retailer in the US.
ecommerce, ecommerce platform, retail, loyalty programme, cashless, online shopping, shopping, online payments
online shopping, shopping, ecommerce, ecommerce platform, cross-border ecommerce, digitalisation, financial inclusion, m-commerce, online platform
The Australian Competition and Consumer Commission (ACCC) has announced it does not oppose Woolworths’ proposed acquisition of MyDeal, following an extensive review to prevent monopole in the industry.
acquisition, expansion, online shopping, shopping, ecommerce, ecommerce platform, COVID-19
Technology giant Apple has announced that its in-house built online payment solution, Apple Pay, is now available to customers from the Malaysian market.
online shopping, online payments, mobile payments, ecommerce, shopping, e-wallet, digital wallet, digital payments, contactless payments, COVID-19
Image sharing and social media service Pinterest has announced it rolls out new shopping and merchant features to make the platform’s shopping experience smoother and more user-friendly.
online shopping, ecommerce, ecommerce platform, merchant, merchants, acquisition, shopping
UK-based fast fashion retailer Primark has announced its first click-and-collect trial later in 2022.
product launch, online shopping, shopping, retail, ecommerce, ecommerce platform
Social media platform Snapchat has published its latest report on the rising value of AR as a potent tool to boost the online purchase process.
Augmented Reality, Snapchat, ecommerce, online shopping, online payments, shopping, livestream shopping
Australia-based CommBank-supported money app Kit has recently launched as a trial to help children learn to earn, save, spend, and manage money, in a digital economy.
Tap-to-Pay, ATM, digital wallet, digital payments, online shopping, product launch, shopping, digital verification
Online payment solutions provider for the Caribbean and Central America, First Atlantic Commerce (FAC), has announced it supports full transaction processing support for 3DS2.
3-D Secure, embedded payments, shopping, online shopping, online authentication, multi-factor authentication, two-factor authentication, PSD2, fraud detection, online fraud
India-based ecommerce rollup Evenflow Brands received USD 5 million in a new funding round led by Village Global, with the participation of various angel investors and companies, including Venture Catalysts and 9Unicorns.
ecommerce, ecommerce platform, digitalisation, online platform, online shopping, shopping
The Canadian division of global ecommerce platform Shopify has announced that it changes the compensation package to allow employees more flexibility.
online shopping, online platform, ecommerce, loyalty programme, shopping, ecommerce platform
Monique Paulsen, Project Manager Payments at myToys Group, elaborates on the European BNPL landscape, from factors driving this trend to the pros and cons of BNPL options
BNPL, shopping, payment methods, merchants, instalment payments, regulation
The COVID-19 pandemic has challenged the marketplace business model and brought more convenience to shoppers. Cas Paton, CEO at OnBuy, talks about its transformation and the hidden difficulties of merchants navigating ecommerce in an ever-evolving ecosystem
ecommerce, marketplace, merchant fraud, retail, COVID-19, online shopping, mobile payments, shopping
Following a global wave of support for Ukraine, several tech companies, including Netflix have announced they are exiting the Russian market.
Russia Ukraine War, netfix, Meta, Snapchat, financial sanctions, online shopping, shopping
Ecommerce company Zalando has announced it sells products from Apple and Beats in five European countries.
ecommerce, retail, product upgrade, expansion, shopping
Adidas has rolled out a store in Manila, the Philippines, where customers can select products, request different sizes, and pay only using their smartphones.
retail, ecommerce, shopping, mobile payments, product upgrade
Canada-based fintech Payfare has teamed up with Cardlytics to allow cardholders to earn cashback when they shop at local and national brands.
partnership, cashback, gig economy, shopping, fintech, loyalty programme
Amazon has announced its first clothing store, called Amazon Style, with the first location situated in the Los Angeles, US.
Amazon, retail, product launch, QR code, shopping