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Uber introduces package return services

News | Payments General | 06 Oct 2023

American ride-hailing company Uber has announced the introduction of package return services within Uber Connect for customers in the US.

online payments, mobile payments, product launch, delivery, online platform, ecommerce

End-to-end visibility takes centre stage for banks – top takeaways from Sibos 2023

Voice of the Industry | Payments General | 03 Oct 2023

Edward Ireland from Bottomline emphasises the importance of pre-validation, ISO 20022, case management, Swift GPI, and data accuracy for attaining end-to-end payment visibility, paving the path for streamlined global payments.


cross-border payments, banking, ISO 20022, payments

The fintech evolution continues

Voice of the Industry | Online Payments | 01 Aug 2023

Laust Bertelsen, the Chief Executive Officer of Banking Circle, elaborates on how fintech has evolved so far and where its future might lie. 

online payments, fintech, financial institutions, merchants, SMEs, banks, neobanks, marketplace, ecommerce, cross-border payments, instant settlement

Brazil – overview of key ecommerce insights and trends

Voice of the Industry | Ecommerce | 28 Jul 2023

This is a snapshot of the insights that matter most when measuring the size and type of opportunities in the ecommerce market in Brazil.

ecommerce, cross-border ecommerce, mobile payments, marketplace, online shopping, banks, central bank, credit card, debit card, BNPL, e-wallet

Meeting the demand for seamless consumer payments experiences

Voice of the Industry | Online Payments | 23 May 2023

Ricardo Leite, Senior Vice President, Head of International Markets at Discover Global Network, discusses how consumer behaviour and modern technology are converging to create new payment experiences and how the industry can provide a seamless experience while maximising security and profitability.


debit card, credit card, BNPL, card on file, fraud detection, fraud management, online fraud, payment fraud, transaction fraud, biometrics, biometric authentication, online payments, digital payments, cybercrime, artificial intelligence, chargebacks, account takeover, malware, travel payments, cash management, local payment method

Best practices to fight ecommerce fraud

Voice of the Industry | Digital Identity, Security & Online Fraud | 27 Feb 2023

Fraud can happen at any stage during the life of a transaction. Monica Eaton, Founder of Chargebacks911 and Fi911 discusses the prevalence of fraud in the ‘post-transaction’ stage via chargebacks and shares the best practices merchants can deploy to stay ahead of fraudsters. 

fraud prevention, ecommerce, chargebacks, artificial intelligence, machine learning, PCI compliance

What makes conversational commerce compelling for merchants and consumers?

Voice of the Industry | Online Payments | 19 Dec 2022

Online commerce and messaging platforms have boomed. Worldline's Santi Ristol explains how this has led to conversational commerce which delivers an improved shopping experience via a familiar chat app.

ecommerce, online shopping, mobile payments

Why is digital transformation essential in B2B commerce?

Interviews | Payments General | 14 Dec 2022

Brandon Spear, CEO at TreviPayB2B commerce needs to match the seamless, easy B2C digital platforms.

B2B payments, ecommerce, embedded payments, BNPL, digitalisation

Target online shop to accept SNAP payment option

News | Ecommerce | 14 Oct 2022

US-based retailer giant Target has announced that its online shop and mobile app now accept the Supplemental Nutrition Assistance Program (SNAP) benefits.

mobile payments, online payments, ecommerce, ecommerce platform, regulation, inflation, online shopping, loyalty programme

Adyen launches in-house designed terminal range

News | Mobile Payments | 18 Aug 2022

Netherlands-based fintech Adyen has rolled out its first in-house designed terminals to facilitate diverse payment use cases.

Adyen, mobile payments, product launch, POS

UNIQLO augments its online and offline shopping services

News | Ecommerce | 16 Aug 2022

Japan-based retailer UNIQLO has launched enhancements to its online and offline services to create a better shopping experience.

ecommerce, online shopping, retail, product upgrade

How digitalisation is reconnecting commerce

Interviews | Online Payments | 21 Mar 2022

In this exclusive interview, John Gessau, Head of Omnichannel - General Retail of ACI, looks at payment evolution post-COVID and how retail digitalisation is disrupting traditional attitudes and channels

ACI Worldwide, digitalisation, COVID-19, retail, merchants, online payments

Strategies for selling successfully to China

Voice of the Industry | Ecommerce | 04 Mar 2022

Elena Gatti, Managing Director Europe at Azoya, talks about four main changes that are happening in the Chinese retail sector, providing pointers on how to sell successfully to China

cross-border ecommerce, retail, livestream shopping, Alibaba, ecommerce, online shopping, QR code, WeChat Pay

Google partners with TeamViewer to improve ecommerce and retail

News | Ecommerce | 13 Dec 2021

US-based remote connectivity platform TeamViewer and tech giant Google have partnered to create an assisted order picking solution for grocers and retailers.

Google Pay, merchant, online shopping, ecommerce, BOPIS, delivery

Open Banking in the US – Eyal Sivan interview

Interviews | Online & Mobile Banking | 12 Aug 2021

Following on the latest news regarding financial data in the US, we sat down with Eyal Sivan to gain insights into Open Banking’s status in the US, cool fintechs, and all things data

Open Banking, regulation, financial data, data sharing, data analytics, Open Data Economy, fintech

How to prevent account takeover with a layered security approach

Voice of the Industry | Digital Identity, Security & Online Fraud | 12 Jul 2021

Mark Freeman, SecuredTouch, talks about how a layered security approach can prevent account takeover and other new fraud methods, like phishing or social engineering

online security, account takeover, identity verification, phishing, social engineering

How fintechs are taking their stake in cross-border payments

Voice of the Industry | Online Payments | 02 Mar 2021

Peter Theunis of Radar Payments elaborates on why fintechs are chosen over banks and the advantages that make them proficient in the realm of cross-border payments

Peter Theunis, Radar Payments, cross-border payments, fintech, money transfer

Cross-border ecommerce in Russia – facts and figures

Voice of the Industry | Ecommerce | 16 Feb 2021

Nadezhda Vinogradova from Data Insight sheds light on the intricate particularities of the Russian cross-border ecommerce market, providing specific examples and stats

Nadezhda Vinogradova, Data Insight, Russia, Europe, ecommerce, cross-border ecommerce

'Payments is at the centre of the platform experience' – interview with Rappi on payments integration and the evolution of their marketplace model

Interviews | Ecommerce | 30 Oct 2020

The Paypers hosted a discussion with Juan-Pablo Ortega, co-founder of Rappi, touching upon the beginnings of Rappi and how they scaled up in Latin America within the marketplace and goods delivery industry. We also learned more about payment orchestration and multiple gateway payments processing as the secret weapon for enhancing acceptance and chargeback metrics.

Juan Pablo Ortega, Rappi, marketplace, Latin America, payment orchestration, payments processing, chargeback

Walmart, Instacart partner to offer same-day grocery delivery

News | Ecommerce | 12 Aug 2020

Walmart has partnered with US-based grocery delivery and pick-up service company Instacart to provide a same-day grocery delivery service for their consumers.

Walmart, Instacart, same-day delivery, California, Oklahoma, Albertsons, Aldi, Costco, Kroger, Target, Wegmans, CVS, Sam’s Club, Whole Foods, Amazon Fresh, Prime Pantry