Find here all the latest articles, news, and research on Refund Fraud and other Refund Fraud-related topics:
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Irina Ionescu, Senior Editor at The Paypers, discusses the key takeaways of Riskified’s 2024 report focusing on the rise of abuse fraud and how merchants can balance stricter return and refund policies without losing good customers.
policy abuse, fraud management, fraud detection, fraud prevention, online fraud, promo abuse, friendly fraud, artificial intelligence, merchant, machine learning, risk management, Account fraud, fraud rings, refund, refund fraud, ecommerce
Steve Goddard, Fraud Subject Matter Expert at Featurespace, discusses the current state of instant payments and their impact on the fraud landscape in ecommerce.
online fraud, fraud prevention, Card-not-present fraud, CNP fraud, SoftPOS, online payments, identity fraud, 3-D Secure, exemption strategies, fraud detection, BNPL, chargebacks, merchant, scam, refund fraud, first-party misuse, phishing, GenAI, generative AI, artificial intelligence, deep fake, real-time payments, real time payments fraud series, PSD2, ecommerce
Shawn Colpitts from Spec, Corin Dennison from Insight Retail Risk Consultants, and Sivan Herman from Riskified shared valuable insights to help businesses stay ahead of fraud and chargeback threats in 2025.
policy abuse, fraud prevention, chargebacks, holiday fraud, ecommerce, refund fraud, artificial intelligence, machine learning, fraud management, fraud detection
Irina Ionescu, Senior Editor at The Paypers, deep dives into refund fraud and promo abuse, detailing how businesses can protect themselves from costly scams.
fraud prevention, ecommerce, merchants, promo abuse, refund fraud, refund, marketplace, first-party misuse, SMEs, online shopping, fraud detection, phishing, identity theft, fraud rings
Brian Davis, Head of Fraud, delves into the approach taken by fraudsters to exploit refund policies and the methods through which merchants can fight back.
fraud prevention, ecommerce, merchants, refund, refund fraud, data analytics, financial data, online shopping, fraud detection
Tracy Kobeda Brown, VP of Programmes and Technology, and Leslie Green, Content Marketing Manager at Merchant Risk Council, explain the evolution of fraud tactics in the digital age and why scams still work.
fraud prevention, ecommerce, merchants, scam, payments , first-party misuse, account takeover, refund fraud, artificial intelligence, biometric authentication, machine learning, online security, fraud management, online fraud, digitalisation
Erika Dietrich, ACI Worldwide’s VP of Analytics & Optimisation Payments Intelligence, explores the use of transaction intelligence for ecommerce businesses to work faster.
fraud prevention, ecommerce, artificial intelligence, fraud management, real-time payments, payments , data analytics, merchants, digital identity, online authentication, Fraud decisioning, fraud detection, multi-factor authentication, API, refund fraud
The Paypers has launched the sixth edition of the Fraud Prevention in Ecommerce Report, with a thorough overview of the hottest trends in the global fraud ecosystem.
report, fraud management, fraud detection, digital identity, KYC, KYB, online fraud, fraud prevention, online payments, ecommerce, payments , identity fraud, two-factor authentication, multi-factor authentication, CNP fraud, account takeover, promo abuse, refund fraud, merchants, generative AI, GenAI, first-party misuse, friendly fraud, biometrics, machine learning, scam, phishing, SCA, regulation, bot attacks
The 6th edition of the Fraud Prevention in Ecommerce Report provides a thorough overview of the global fraud ecosystem.
report, fraud prevention, fraud management, chargebacks, online fraud, merchant fraud, CNP fraud, account takeover, promo abuse, refund fraud, biometrics, digital identity, identity verification, merchants, ecommerce, generative AI, GenAI, machine learning, scam, phishing, Fraud decisioning, first-party misuse, fraud detection, SCA, two-factor authentication, multi-factor authentication, friendly fraud, regulation, bot attacks, behavioural biometrics
The biggest MRC event in Europe – MRC Barcelona 2024 – focused once more on gathering industry enthusiasts in payments and fraud prevention, as merchants are looking for additional ways to prevent fraud and lower their cart abandonment rates using high-end technologies.
fraud management, fraud detection, online fraud, identity fraud, online payments, account-to-account payment, PSD2, PSD3, scam, romantic scam, promo abuse, artificial intelligence, machine learning, bot attacks, carding, ecommerce, merchant, generative AI, online authentication, multi-factor authentication, biometric authentication, chargebacks, merchant fraud, digital onboarding, account takeover, refund, refund fraud
Dajana Gajic-Fisic, VP of Fraud Strategy for The Wolfe Companies LLC, Founding Member of The House of Fraud, and fraud specialist with over two decades of experience tackles the many types of ecommerce refund fraud and how it affects companies’ revenues and legitimacy.
fraud detection, fraud management, online fraud, fraud prevention, refund, refund fraud, ecommerce, chargebacks, Account fraud, account takeover, policy abuse, promo abuse
We sat down with Tracy Kobeda Brown, VP of Programs and Technology with the MRC, to learn more about the insights and implications of the 2024 survey – and how payments and fraud leaders can be prepared to meet the challenges and opportunities that lie ahead.
ecommerce, ecommerce platform, online payments, payments , BNPL, local payment method, fraud detection, online fraud, fraud prevention, identity fraud, payment fraud, account takeover, phishing, bot attacks, artificial intelligence, generative AI, machine learning, refund, refund fraud
Data, analytics, and technology company Equifax has released new research which shows that fashion item refunds increased substantially in the UK.
refund, refund fraud, chargebacks, friendly fraud, online shopping
Marija Solovjova, Head of Fraud AML Disputes Oversight at Ecommpay, explores how graph analysis weaponises the criminals’ network against them to prevent and pre-empt online fraud.
fraud management, online fraud, fraud detection, chargebacks, merchants, ecommerce, artificial intelligence, machine learning, Account fraud, credit card fraud, ATM, account takeover, refund, refund fraud, identity fraud
Úna Dillon, VP of Advocacy at the MRC, discusses the most common ten types of fraud merchants experienced in 2023 and what they should expect for the following year.
fraud prevention, ecommerce, merchants, merchant fraud, cybercrime, chargebacks, first-party misuse, identity theft, phishing, refund fraud, account takeover, bot attacks
Will Wyatt,Vice President of Global Partnerships at Signifyd, discusses the company’ s latest successful partnerships and delves into the main fraud concerns for merchants in 2024.
ecommerce, shopping, online shopping, fraud detection, online fraud, marketplace, retail, payments , refund, refund fraud, spam and abuse, chargebacks, machine learning, friendly fraud
We interviewed Guy Harris, Chairman of the Board at Chargebacks911, about the prevalence of chargebacks in ecommerce and the main challenges the industry currently faces, as well as what needs to be done to reduce fraudulent activity.
chargebacks, fraud management, fraud detection, online fraud, ecommerce, ecommerce platform, friendly fraud, fraud prevention, refund fraud, first-party misuse
We interviewed Roenen Ben-Ami, co-founder and Chief Risk Officer of Justt, to find out more about the importance of chargeback data in mitigating friendly fraud and helping merchants access lost revenue.
chargebacks, ecommerce, ecommerce platform, EMVCo, refund, refund fraud, fraud management, fraud detection, online fraud, fraud prevention, merchant fraud, friendly fraud, 3-D Secure, credit card