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Cracking down on refund fraud and promo abuse: protecting your business from costly scams

Voice of the Industry | Digital Identity, Security & Online Fraud | 08 Nov 2024

Irina Ionescu, Senior Editor at The Paypers, deep dives into refund fraud and promo abuse, detailing how businesses can protect themselves from costly scams.

fraud prevention, ecommerce, merchants, promo abuse, refund fraud, refund, marketplace, first-party misuse, SMEs, online shopping, fraud detection, phishing, identity theft, fraud rings

How fraudsters exploit refund policies and how merchants can fight back

Voice of the Industry | Digital Identity, Security & Online Fraud | 07 Nov 2024

Brian Davis, Head of Fraud, delves into the approach taken by fraudsters to exploit refund policies and the methods through which merchants can fight back.

fraud prevention, ecommerce, merchants, refund, refund fraud, data analytics, financial data, online shopping, fraud detection

FTC refunds USD 2.6 mln to FloatMe users for misleading practices

News | Digital Identity, Security & Online Fraud | 17 Sep 2024

The FTC has announced it will distribute over USD 2.6 million in refunds to consumers affected by FloatMe, an online cash advance provider accused of misleading practices.

refund, regulation, payments , financial services, data

Pine Labs launches UPI-focused payments platform

News | Mobile Payments | 07 Aug 2024

Pine Labs, an India-based merchant platform that provides payment solutions and Axis Bank have recently launched UPISetu, an UPI-focused payments platform for businesses and developers.

cashback, QR code, digitalisation, product launch, UPI, online banking, refund, payment gateway, payment processing, merchant, SMEs, mobile payments, API, fintech

dLocal partners Eneba for easy gaming access in LATAM

News | Online Payments | 18 Jun 2024

Cross-border payment platform specialised in high-growth markets, dLocal, has recently announced a new strategic partnership with Eneba, a fast-growing marketplace focused on the gaming industry.

partnership, local payment method, marketplace, gift card , PIX, refund, online payments, customer experience, API, payin, payout, merchants, digital payments, alternative payment method, cash, bank transfer, gambling, gaming, pay-to-play

Navigating the 2024 trends in payments and fraud – keynotes from MRC Barcelona 2024

Voice of the Industry | Online Payments | 28 May 2024

The biggest MRC event in Europe – MRC Barcelona 2024 – focused once more on gathering industry enthusiasts in payments and fraud prevention, as merchants are looking for additional ways to prevent fraud and lower their cart abandonment rates using high-end technologies.


fraud management, fraud detection, online fraud, identity fraud, online payments, account-to-account payment, PSD2, PSD3, scam, romantic scam, promo abuse, artificial intelligence, machine learning, bot attacks, carding, ecommerce, merchant, generative AI, online authentication, multi-factor authentication, biometric authentication, chargebacks, merchant fraud, digital onboarding, account takeover, refund, refund fraud

Have we created a monster?

Voice of the Industry | Ecommerce | 22 May 2024

Dajana Gajic-Fisic, VP of Fraud Strategy for The Wolfe Companies LLC, Founding Member of The House of Fraud, and fraud specialist with over two decades of experience tackles the many types of ecommerce refund fraud and how it affects companies’ revenues and legitimacy.

 

fraud detection, fraud management, online fraud, fraud prevention, refund, refund fraud, ecommerce, chargebacks, Account fraud, account takeover, policy abuse, promo abuse

Key ecommerce and payments trends in 2024

Interviews | Online Payments | 15 Apr 2024

We sat down with Tracy Kobeda Brown, VP of Programs and Technology with the MRC, to learn more about the insights and implications of the 2024 survey – and how payments and fraud leaders can be prepared to meet the challenges and opportunities that lie ahead.


ecommerce, ecommerce platform, online payments, payments , BNPL, local payment method, fraud detection, online fraud, fraud prevention, identity fraud, payment fraud, account takeover, phishing, bot attacks, artificial intelligence, generative AI, machine learning, refund, refund fraud

Gemini agrees to return at least USD 1.1 billion to clients

News | Cryptocurrencies | 01 Mar 2024

Cryptocurrency exchange Gemini has agreed to return at least USD 1.1 billion to customers as part of a settlement with the NYDFS.

cryptocurrency, cryptocurrency exchange, lending, refund

Fashion item refunds increase in the UK

News | Online Payments | 28 Feb 2024

Data, analytics, and technology company Equifax has released new research which shows that fashion item refunds increased substantially in the UK. 

refund, refund fraud, chargebacks, friendly fraud, online shopping

Adyen, Billie partner to bring BNPL to European businesses

News | Online Payments | 20 Feb 2024

Netherlands-based fintech that provides end-to-end payments, data, and financial management in a single solution, Adyen, has partnered with B2B payments innovator, Billie, to enable B2B Buy Now, Pay Later (BNPL) payment services across Europe.

 

partnership, BNPL, B2B payments, API, cash management, cash flow, merchant, m-commerce, ecommerce, merchants, payment methods, local payment method, refund, online shopping, online payments, fintech, marketplace, instalment payments, fraud management

How to counter the evolving threat of card fraud with graph analysis

Voice of the Industry | Ecommerce | 09 Feb 2024

Marija Solovjova, Head of Fraud AML Disputes Oversight at Ecommpay, explores how graph analysis weaponises the criminals’ network against them to prevent and pre-empt online fraud.


fraud management, online fraud, fraud detection, chargebacks, merchants, ecommerce, artificial intelligence, machine learning, Account fraud, credit card fraud, ATM, account takeover, refund, refund fraud, identity fraud

Razorpay launches an instant refund system

News | Mobile Payments | 24 Jan 2024

India-based fintech Razorpay has launched an instant refund system for failed Unified Payments Interface (UPI) transactions on its POS systems.

product launch, fintech, mobile payments, POS, refund

Looking into the near-future: the rise of refund abusers and how to tackle them

Interviews | Ecommerce | 28 Nov 2023

Will Wyatt,Vice President of Global Partnerships at Signifyd, discusses the company’ s latest successful partnerships and delves into the main fraud concerns for merchants in 2024.


ecommerce, shopping, online shopping, fraud detection, online fraud, marketplace, retail, payments , refund, refund fraud, spam and abuse, chargebacks, machine learning, friendly fraud

TrustPay launches an instant refunds feature

News | Online Payments | 10 Oct 2023

Slovakia-based provider of acquiring services and online payment solutions TrustPay has launched an instant refunds feature.

product launch, online payments, refund, fintech

Italy – overview of key ecommerce insights and trends

Voice of the Industry | Ecommerce | 27 Jul 2023

This is a snapshot of the insights that matter most when measuring the size and type of opportunities in the ecommerce market in Italy.

ecommerce, Ecommerce Europe, cashback, retail, payments , digital payments, online payments, credit card, bank transfer, BNPL, refund, merchants

Why chargeback data is the new gold

Interviews | Ecommerce | 20 Jul 2023

We interviewed Roenen Ben-Ami, co-founder and Chief Risk Officer of Justt, to find out more about the importance of chargeback data in mitigating friendly fraud and helping merchants access lost revenue.


chargebacks, ecommerce, ecommerce platform, EMVCo, refund, refund fraud, fraud management, fraud detection, online fraud, fraud prevention, merchant fraud, friendly fraud, 3-D Secure, credit card

Covento by Vestas partners with Mangopay

News | Payments General | 04 Jul 2023

Sustainable energy solutions company Vestas has expanded its partnership with payment infrastructure provider Mangopay to manage the payment flows of its B2B marketplace, Covento.

partnership, payments , B2B payments, ecommerce, marketplace, sustainability , paytech, fintech, e-wallet, payments infrastructure, reconciliation, refund, payin, transactions , payment processing

France – overview of key ecommerce insights and trends

Voice of the Industry | Ecommerce | 25 Apr 2023

This is a snapshot of the insights that matter most when measuring the size and type of opportunities in the ecommerce market in France.

ecommerce, online shopping, COVID-19, social commerce, retail, merchants, credit card, debit card, e-wallet, BNPL, mobile payments, refund, crypto, cryptocurrency, regulation, digital assets, KYC

Spain – overview of key ecommerce insights and trends

Voice of the Industry | Ecommerce | 10 Apr 2023

This is a snapshot of the insights that matter most when measuring the size and type of opportunities in the ecommerce market in Spain.

ecommerce, online shopping, COVID-19, omnichannel, social commerce, cross-border payments, cross-border ecommerce, retail, merchants, marketplace, credit card, debit card, e-wallet, bank transfer, BNPL, mobile payments, cross-border logistics, refund