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Find here all the latest articles, news, and research on Refund and other Refund-related topics:

Find here all the latest articles, news, and research on Refund and other Refund-related topics:

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Navigating the 2024 trends in payments and fraud – keynotes from MRC Barcelona 2024

Voice of the Industry | Online Payments | 28 May 2024

The biggest MRC event in Europe – MRC Barcelona 2024 – focused once more on gathering industry enthusiasts in payments and fraud prevention, as merchants are looking for additional ways to prevent fraud and lower their cart abandonment rates using high-end technologies.


fraud management, fraud detection, online fraud, identity fraud, online payments, account-to-account payment, PSD2, PSD3, scam, romantic scam, promo abuse, artificial intelligence, machine learning, bot attacks, carding, ecommerce, merchant, generative AI, online authentication, multi-factor authentication, biometric authentication, chargebacks, merchant fraud, digital onboarding, account takeover, refund, refund fraud

Have we created a monster?

Voice of the Industry | Ecommerce | 22 May 2024

Dajana Gajic-Fisic, VP of Fraud Strategy for The Wolfe Companies LLC, Founding Member of The House of Fraud, and fraud specialist with over two decades of experience tackles the many types of ecommerce refund fraud and how it affects companies’ revenues and legitimacy.

 

fraud detection, fraud management, online fraud, fraud prevention, refund, refund fraud, ecommerce, chargebacks, Account fraud, account takeover, policy abuse, promo abuse

Key ecommerce and payments trends in 2024

Interviews | Online Payments | 15 Apr 2024

We sat down with Tracy Kobeda Brown, VP of Programs and Technology with the MRC, to learn more about the insights and implications of the 2024 survey – and how payments and fraud leaders can be prepared to meet the challenges and opportunities that lie ahead.


ecommerce, ecommerce platform, online payments, payments , BNPL, local payment method, fraud detection, online fraud, fraud prevention, identity fraud, payment fraud, account takeover, phishing, bot attacks, artificial intelligence, generative AI, machine learning, refund, refund fraud

Gemini agrees to return at least USD 1.1 billion to clients

News | Cryptocurrencies | 01 Mar 2024

Cryptocurrency exchange Gemini has agreed to return at least USD 1.1 billion to customers as part of a settlement with the NYDFS.

cryptocurrency, cryptocurrency exchange, lending, refund

Fashion item refunds increase in the UK

News | Online Payments | 28 Feb 2024

Data, analytics, and technology company Equifax has released new research which shows that fashion item refunds increased substantially in the UK. 

refund, refund fraud, chargebacks, friendly fraud, online shopping

Adyen, Billie partner to bring BNPL to European businesses

News | Online Payments | 20 Feb 2024

Netherlands-based fintech that provides end-to-end payments, data, and financial management in a single solution, Adyen, has partnered with B2B payments innovator, Billie, to enable B2B Buy Now, Pay Later (BNPL) payment services across Europe.

 

partnership, BNPL, B2B payments, API, cash management, cash flow, merchant, m-commerce, ecommerce, merchants, payment methods, local payment method, refund, online shopping, online payments, fintech, marketplace, instalment payments, fraud management

How to counter the evolving threat of card fraud with graph analysis

Voice of the Industry | Ecommerce | 09 Feb 2024

Marija Solovjova, Head of Fraud AML Disputes Oversight at Ecommpay, explores how graph analysis weaponises the criminals’ network against them to prevent and pre-empt online fraud.


fraud management, online fraud, fraud detection, chargebacks, merchants, ecommerce, artificial intelligence, machine learning, Account fraud, credit card fraud, ATM, account takeover, refund, refund fraud, identity fraud

Razorpay launches an instant refund system

News | Mobile Payments | 24 Jan 2024

India-based fintech Razorpay has launched an instant refund system for failed Unified Payments Interface (UPI) transactions on its POS systems.

product launch, fintech, mobile payments, POS, refund

Looking into the near-future: the rise of refund abusers and how to tackle them

Interviews | Ecommerce | 28 Nov 2023

Will Wyatt,Vice President of Global Partnerships at Signifyd, discusses the company’ s latest successful partnerships and delves into the main fraud concerns for merchants in 2024.


ecommerce, shopping, online shopping, fraud detection, online fraud, marketplace, retail, payments , refund, refund fraud, spam and abuse, chargebacks, machine learning, friendly fraud

TrustPay launches an instant refunds feature

News | Online Payments | 10 Oct 2023

Slovakia-based provider of acquiring services and online payment solutions TrustPay has launched an instant refunds feature.

product launch, online payments, refund, fintech

Italy – overview of key ecommerce insights and trends

Voice of the Industry | Ecommerce | 27 Jul 2023

This is a snapshot of the insights that matter most when measuring the size and type of opportunities in the ecommerce market in Italy.

ecommerce, Ecommerce Europe, cashback, retail, payments , digital payments, online payments, credit card, bank transfer, BNPL, refund, merchants

Why chargeback data is the new gold

Interviews | Ecommerce | 20 Jul 2023

We interviewed Roenen Ben-Ami, co-founder and Chief Risk Officer of Justt, to find out more about the importance of chargeback data in mitigating friendly fraud and helping merchants access lost revenue.


chargebacks, ecommerce, ecommerce platform, EMVCo, refund, refund fraud, fraud management, fraud detection, online fraud, fraud prevention, merchant fraud, friendly fraud, 3-D Secure, credit card

Covento by Vestas partners with Mangopay

News | Payments General | 04 Jul 2023

Sustainable energy solutions company Vestas has expanded its partnership with payment infrastructure provider Mangopay to manage the payment flows of its B2B marketplace, Covento.

partnership, payments , B2B payments, ecommerce, marketplace, sustainability , paytech, fintech, e-wallet, payments infrastructure, reconciliation, refund, payin, transactions , payment processing

France – overview of key ecommerce insights and trends

Voice of the Industry | Ecommerce | 25 Apr 2023

This is a snapshot of the insights that matter most when measuring the size and type of opportunities in the ecommerce market in France.

ecommerce, online shopping, COVID-19, social commerce, retail, merchants, credit card, debit card, e-wallet, BNPL, mobile payments, refund, crypto, cryptocurrency, regulation, digital assets, KYC

Spain – overview of key ecommerce insights and trends

Voice of the Industry | Ecommerce | 10 Apr 2023

This is a snapshot of the insights that matter most when measuring the size and type of opportunities in the ecommerce market in Spain.

ecommerce, online shopping, COVID-19, omnichannel, social commerce, cross-border payments, cross-border ecommerce, retail, merchants, marketplace, credit card, debit card, e-wallet, bank transfer, BNPL, mobile payments, cross-border logistics, refund

Zilch partners StepChange to tackle spikes in living costs

News | Payments General | 07 Feb 2023

UK-based payments technology company Zilch has announced a partnership with debt advice charity StepChange to help customers access financial help quicker during the current cost of living crisis.

partnership, cashback, credit scoring, financial services, financial inclusion, BNPL, debit card, funding, refund, instalment payments, interest rate, financial data

Banked raises USD 15 mln to fund Pay by Bank expansion

News | Online & Mobile Banking | 17 Nov 2022

UK-based fintech Banked has raised over USD 15 million in a Series A extension round, led by global software investor Insight Partners

mobile banking, online banking, bank transfer, instant payments, refund

Justt: 'friendly fraud' reaches high Levels for US and UK Retailers

News | Online Payments | 21 Jul 2022

Israel-based Justt has published a new survey, which reveals that more than 60% of consumers used chargebacks and refunds to reverse transactions.

BNPL, chargebacks, friendly fraud, survey, refund, cryptocurrency

Ecommerce returns: how can merchants improve customer experience while still reducing costs?

Voice of the Industry | Ecommerce | 06 Jul 2022

Gonçalo Caraslindas, Senior Payments Consultant at PSE Consulting, provides valuable pointers on ecommerce returns and how merchants can improve customer experience while also reducing costs.

 

PSE Consulting, ecommerce, refund, merchants, customer experience, retail, payment methods