Find here all the latest articles, news, and research on Refund and other Refund-related topics:
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Irina Ionescu, Senior Editor at The Paypers, discusses the key takeaways of Riskified’s 2024 report focusing on the rise of abuse fraud and how merchants can balance stricter return and refund policies without losing good customers.
policy abuse, fraud management, fraud detection, fraud prevention, online fraud, promo abuse, friendly fraud, artificial intelligence, merchant, machine learning, risk management, Account fraud, fraud rings, refund, refund fraud, ecommerce
The Consumer Financial Protection Bureau (CFPB) has amended a previous enforcement action against Wise US.
regulation, refund, financial services, mobile banking
Irina Ionescu, Senior Editor at The Paypers, deep dives into refund fraud and promo abuse, detailing how businesses can protect themselves from costly scams.
fraud prevention, ecommerce, merchants, promo abuse, refund fraud, refund, marketplace, first-party misuse, SMEs, online shopping, fraud detection, phishing, identity theft, fraud rings
Brian Davis, Head of Fraud, delves into the approach taken by fraudsters to exploit refund policies and the methods through which merchants can fight back.
fraud prevention, ecommerce, merchants, refund, refund fraud, data analytics, financial data, online shopping, fraud detection
The FTC has announced it will distribute over USD 2.6 million in refunds to consumers affected by FloatMe, an online cash advance provider accused of misleading practices.
refund, regulation, payments , financial services, data
Pine Labs, an India-based merchant platform that provides payment solutions and Axis Bank have recently launched UPISetu, an UPI-focused payments platform for businesses and developers.
cashback, QR code, digitalisation, product launch, UPI, online banking, refund, payment gateway, payment processing, merchant, SMEs, mobile payments, API, fintech
Cross-border payment platform specialised in high-growth markets, dLocal, has recently announced a new strategic partnership with Eneba, a fast-growing marketplace focused on the gaming industry.
partnership, local payment method, marketplace, gift card , PIX, refund, online payments, customer experience, API, payin, payout, merchants, digital payments, alternative payment method, cash, bank transfer, gambling, gaming, pay-to-play
The biggest MRC event in Europe – MRC Barcelona 2024 – focused once more on gathering industry enthusiasts in payments and fraud prevention, as merchants are looking for additional ways to prevent fraud and lower their cart abandonment rates using high-end technologies.
fraud management, fraud detection, online fraud, identity fraud, online payments, account-to-account payment, PSD2, PSD3, scam, romantic scam, promo abuse, artificial intelligence, machine learning, bot attacks, carding, ecommerce, merchant, generative AI, online authentication, multi-factor authentication, biometric authentication, chargebacks, merchant fraud, digital onboarding, account takeover, refund, refund fraud
Dajana Gajic-Fisic, VP of Fraud Strategy for The Wolfe Companies LLC, Founding Member of The House of Fraud, and fraud specialist with over two decades of experience tackles the many types of ecommerce refund fraud and how it affects companies’ revenues and legitimacy.
fraud detection, fraud management, online fraud, fraud prevention, refund, refund fraud, ecommerce, chargebacks, Account fraud, account takeover, policy abuse, promo abuse
We sat down with Tracy Kobeda Brown, VP of Programs and Technology with the MRC, to learn more about the insights and implications of the 2024 survey – and how payments and fraud leaders can be prepared to meet the challenges and opportunities that lie ahead.
ecommerce, ecommerce platform, online payments, payments , BNPL, local payment method, fraud detection, online fraud, fraud prevention, identity fraud, payment fraud, account takeover, phishing, bot attacks, artificial intelligence, generative AI, machine learning, refund, refund fraud
Cryptocurrency exchange Gemini has agreed to return at least USD 1.1 billion to customers as part of a settlement with the NYDFS.
cryptocurrency, cryptocurrency exchange, lending, refund
Data, analytics, and technology company Equifax has released new research which shows that fashion item refunds increased substantially in the UK.
refund, refund fraud, chargebacks, friendly fraud, online shopping
Netherlands-based fintech that provides end-to-end payments, data, and financial management in a single solution, Adyen, has partnered with B2B payments innovator, Billie, to enable B2B Buy Now, Pay Later (BNPL) payment services across Europe.
partnership, BNPL, B2B payments, API, cash management, cash flow, merchant, m-commerce, ecommerce, merchants, payment methods, local payment method, refund, online shopping, online payments, fintech, marketplace, instalment payments, fraud management
Marija Solovjova, Head of Fraud AML Disputes Oversight at Ecommpay, explores how graph analysis weaponises the criminals’ network against them to prevent and pre-empt online fraud.
fraud management, online fraud, fraud detection, chargebacks, merchants, ecommerce, artificial intelligence, machine learning, Account fraud, credit card fraud, ATM, account takeover, refund, refund fraud, identity fraud
India-based fintech Razorpay has launched an instant refund system for failed Unified Payments Interface (UPI) transactions on its POS systems.
product launch, fintech, mobile payments, POS, refund
Will Wyatt,Vice President of Global Partnerships at Signifyd, discusses the company’ s latest successful partnerships and delves into the main fraud concerns for merchants in 2024.
ecommerce, shopping, online shopping, fraud detection, online fraud, marketplace, retail, payments , refund, refund fraud, spam and abuse, chargebacks, machine learning, friendly fraud
Slovakia-based provider of acquiring services and online payment solutions TrustPay has launched an instant refunds feature.
product launch, online payments, refund, fintech
This is a snapshot of the insights that matter most when measuring the size and type of opportunities in the ecommerce market in Italy.
ecommerce, Ecommerce Europe, cashback, retail, payments , digital payments, online payments, credit card, bank transfer, BNPL, refund, merchants
We interviewed Roenen Ben-Ami, co-founder and Chief Risk Officer of Justt, to find out more about the importance of chargeback data in mitigating friendly fraud and helping merchants access lost revenue.
chargebacks, ecommerce, ecommerce platform, EMVCo, refund, refund fraud, fraud management, fraud detection, online fraud, fraud prevention, merchant fraud, friendly fraud, 3-D Secure, credit card
Sustainable energy solutions company Vestas has expanded its partnership with payment infrastructure provider Mangopay to manage the payment flows of its B2B marketplace, Covento.
partnership, payments , B2B payments, ecommerce, marketplace, sustainability , paytech, fintech, e-wallet, payments infrastructure, reconciliation, refund, payin, transactions , payment processing