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FCA sets out customer protection requirements for PSPs and e-money issuers

News | Digital Identity, Security & Online Fraud | 10 Jul 2020

In a “Dear CEO” letter the FCA has set out customer protection requirements for payment services companies including payments institutions (PIs) and e-money institutions (EMIs), to ensure that they are compliant with the regulatory obligations across six key areas.

FCA, Financial Conduct Authority, customer protection, Dear CEO, security, payments institutions, PIS, e-money institutions, EMIS, compliance, regulation, safeguarding, prudential risk management, financial crime, financial promotions, consumer communications, governance, oversight, records management, reporting