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Find here all the latest articles, news, and research on Natural Language Understanding and other Natural Language Understanding-related topics:

Find here all the latest articles, news, and research on Natural Language Understanding and other Natural Language Understanding-related topics:

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ING taps Expert System's Natural Language Understanding to reduce manual activities

News | Online & Mobile Banking | 29 Jun 2020

ING has chosen to extend AI-based automation benefits across the organisation and improve back office operations.

ING, Expert System, AI, Natural Language Understanding, NLU, Robotic Process Automation, data

Omnichannel strategies drive consumer retail spend over chatbots

News | Ecommerce | 10 Mar 2020

Consumer retail spend over chatbots will reach USD 142 billion by 2024, rising from USD 2.8 billion in 2019, according to a study from Juniper Research.

Juniper Research, study, retail, omnichannel, chatbots, Natural Language Understanding, consumer spend, mobile app, China, Europe