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ING, Expert System, AI, Natural Language Understanding, NLU, Robotic Process Automation, data
Consumer retail spend over chatbots will reach USD 142 billion by 2024, rising from USD 2.8 billion in 2019, according to a study from Juniper Research.
Juniper Research, study, retail, omnichannel, chatbots, Natural Language Understanding, consumer spend, mobile app, China, Europe