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Better customer experiences start with better merchant experiences

Voice of the Industry | Online Payments | 04 Mar 2021

Lee Tango, Director, Unified Commerce Solutions at Cybersource, argues that the starting point for a better customer experience is a better merchant experience 

Lee Tango, merchants, customer experience, online payments, Cybersource

The digital shopping experience: opportunities to innovate

Voice of the Industry | Online Payments | 18 Feb 2021

The pandemic-driven shift to digital shopping channels shows no sign of reversing. Lee Tango, Director, Unified Commerce Solutions at Cybersource, discusses opportunities for merchants to advance their digital-first strategies as they prepare for what comes next.

Lee Tango, Cybersource, merchants, online shopping, frictionless checkout, accounts, retailers, digital shopping, delivery app, data, click-and-collect, contactless

Unified commerce: It starts with your customers

Voice of the Industry | Online Payments | 26 Feb 2020

Lee Tango, CyberSource, explains why the first thing that stands out about retailers who are succeeding at unified commerce is their customer-centric focus

Lee Tango, Cybersource, omnichannel, retail, merchants, commerce, bricks-and-mortar, loyalty, payments , tokenization, click-and-collect, online purchase