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Find here all the latest articles, news, and research on IVR and other IVR-related topics:

Find here all the latest articles, news, and research on IVR and other IVR-related topics:

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Zenith Bank launches voice banking service

News | Online & Mobile Banking | 09 Apr 2020

Nigeria-based Zenith Bank has introduced an automated voice banking service which allows customers to perform basic banking transactions over the phone.

Nigeria, Zenith Bank, banking transactions, IVR, cards, security, authentication, coronavirus

LumenVox's Active Voice Authentication launched on Genesys AppFoundry

News | Digital Identity, Security & Online Fraud | 19 Feb 2020

LumenVox has unveiled that its Active Voice Authentication is now available on the Genesys AppFoundry, a dedicated marketplace focused on customer experience solutions.

LumenVox, launch, voice authentication, Genesys AppFoundry, marketplace, security, IVR

ACI Worldwide unveils ACI Speedpay for new digital bill payment solution

News | Payments General | 12 Dec 2019

Real-time electronic payment and banking solutions provider ACI Worldwide has announced the latest release of ACI Speedpay.

ACI Worldwide, ACI Speedpay, digital bill, payments , customer experience, security, CSR, IVR, mobile alerts