Find here all the latest articles, news, and research on First Party Misuse and other First Party Misuse-related topics:
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We interviewed Guy Harris, Chairman of the Board at Chargebacks911, about the prevalence of chargebacks in ecommerce and the main challenges the industry currently faces, as well as what needs to be done to reduce fraudulent activity.
chargebacks, fraud management, fraud detection, online fraud, ecommerce, ecommerce platform, friendly fraud, fraud prevention, refund fraud, first-party misuse
The democratisation of fraud enables anyone with malicious intent to engage in payment fraud, identity theft, and phishing attacks. Sift’s Brittany Allen explains why these attacks are on the rise and shares best practices on how to prevent them.
first-party misuse, fraud prevention, chargebacks, identity theft, Sift, merchant, ecommerce
Tracy Brown, VP of Programs and Technology, MRC: ‘We see phishing being reported as a top attack, followed by first-party misuse, card testing, and identity theft depending on the region.’
MRC, fraud management, fraud prevention, ecommerce, online payments, first-party misuse, friendly fraud, identity theft, merchants, payments orchestration
The Paypers sat down with Úna Dillon, VP of Global Expansion & Advocacy for the MRC, to walk us through the progress being made on first-party misuse (FPM) and insight into what the future might hold for FPM.
ecommerce, fraud detection, online fraud, first-party misuse, fraud prevention, identity fraud, ecommerce platform, merchant, chargebacks, payment fraud, friendly fraud
In a world of ever-evolving fraud, Alexander Hall, owner of Dispute Defense Consulting, talks about the main steps to take to identify bad actors at any point across a company's CX Journey. By leveraging in-house strategies, supported by expansive data sets and automation, every company can mitigate fraud losses.
chargebacks, fraud detection, fraud prevention, online fraud, identity theft, identity fraud, marketplace, account takeover, transaction fraud, spam and abuse, biometrics, biometric authentication, behavioural biometrics, friendly fraud, first-party misuse, carding, gift card fraud, phishing, customer experience
As peak season approaches under a cloud of economic uncertainty, merchants will look to maximise good orders while minimising fraud. Cybersource directors, Mari-Anne Bayliss and Mark Strachan, share their top fraud attacks to watch out for, and how to balance a frictionless flow for genuine customers against keeping fraudsters at bay.
fraud management, fraud detection, online fraud, fraud prevention, account takeover, payment fraud, transaction fraud, first-party misuse, CNP fraud, credit card fraud
Global card issuer and online payments processor Mastercard has announced the launch of an improved identity solution, in collaboration with tech giant Microsoft.
partnership, fraud management, fraud detection, digital payments, online fraud, refund, refund fraud, first-party misuse, online payments
Tracy Kobeda Brown, VP of Programs and Technology, MRC: ‘The unprecedented rise in first-party misuse in the last year has frustrated merchants as they grapple with the ROI of challenging certain chargebacks versus accepting certain fines.’
fraud prevention, ecommerce, first-party misuse, chargebacks, report
Kevin Lee, Trust and Safety Architect at Sift: 'First-party misuse or ‘friendly fraud’ accounts for the majority of the chargebacks filed, especially during the pandemic when sudden financial hardships may have pushed people to fraudulently file disputes'
chargebacks, Sift, friendly fraud, fraud prevention, first-party misuse, ecommerce
As part of our peak season series, Jason Howard, Executive Vice President at Ethoca, provides best practices into how to avoid card fraud when buying online, how to offer a better online experience, and how to prevent transaction confusion
ecommerce, chargebacks, first-party misuse, Black Friday, Mastercard
Ahead of First-Party Misuse / Friendly Fraud Summit, Julie Fergerson, MRC's CEO, gives an in-depth look into friendly fraud by revealing how big is the problem now, and why the payment ecosystem should encourage collaboration as a means of combating it
friendly fraud, merchants, fraud management, ecommerce