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Customer loyalty, gamification, and Web3/blockchain tech in travel – an airBaltic interview

Interviews | Ecommerce | 12 Dec 2024

Arturs Garais, Web3 Senior Project Manager at airBaltic, and a speaker at ECOM’21, discusses travel industry developments that encourage customer loyalty – from gamification strategies to the implementation of Web3 and blockchain technology.

travel payments, travel series, paytech, fintech, ecommerce, web3, gamification, blockchain, loyalty programme, data analysis, NFT, tokenization, smart contracts, booking, digitalisation, payments