Find here all the latest articles, news, and research on Customer Experience and other Customer Experience-related topics:
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Shift4 has entered into a partnership with Alterra Mountain Company to provide payment processing services across the company's 19 mountain destinations.
partnership, travel payments, payment processing, customer experience
Surecomp, a provider of digital trade and supply chain finance solutions, has announced the acquisition of ELCY, as the company works towards accelerating digital trade finance adoption and collaboration.
trade finance, digital assets, customer experience, financial services, acquisition
Data Zoo, a provider of identity verification data, has partnered with Alloy, an identity and fraud prevention platform.
partnership, digital onboarding, identity verification, customer experience
Brady Harris, Chief Executive Officer of IXOPAY, elaborates on how payment orchestration can help maximise efficiency in ecommerce.
ecommerce, merchant, payments orchestration, payments , PSP, API, digital wallet, payment methods, customer experience, tokenization, artificial intelligence, Open Banking, real-time payments, embedded finance
Q2 Holdings has announced that Wells Fargo introduced a new commercial banking platform aimed at improving service for commercial clients.
partnership, banking, financial services, customer experience
Private commercial bank Trust Bank has teamed up with TerraPay to provide a payment solution for students across Bangladesh.
partnership, payment methods, digital payments, customer experience, financial services, cross-border payments
InvoiceCloud, a solution for digital bill payment services, has joined forces with POWERCONNECT.AI to provide integrated AI and payment solutions for utilities.
partnership, artificial intelligence, online payments, digital payments, customer experience, generative AI
iPiD has formed a partnership with iBanFirst to improve international payment security through the integration of iPiD’s Know-Your-Payee (KYP) solutions.
partnership, Verification of Payee, cross-border payments, customer experience
Financial Cloud has partnered with GoCardless to integrate better payment solutions into its CRM platform for financial service providers in the UK.
partnership, payments , data protection, customer experience, instant payments
Tiffany Hecker, Senior Vertical Marketing Manager at Worldpay, deep dives into how optimised payments can help unlock business growth.
ecommerce, payments , merchants, customer experience, online security, payout, FX
Banco Sabadell has partnered with Snowdrop Solutions to add to its banking app's customer experience.
partnership, customer experience, wealth management, mobile banking
PXP, an international payment platform, has formed a partnership with Net Affinity, a provider of direct booking solutions for the hospitality industry.
partnership, payments , customer experience, payment processing
Mark Beresford, Director at Edgar, Dunn & Company, elaborates on the emerging trends furthering ecommerce growth in this digital age.
ecommerce, Global Payments, payments , transactions , payment methods, real-time payments, merchants, account-to-account payment, Open Banking, Augmented Reality, artificial intelligence, payments orchestration, online shopping, customer experience, PSP, embedded finance
Mark Munson, Divisional MD at Moneyhub Payments, explores how Smart Data transforms payments with real-time insights and flexible solutions.
Open Finance, Open Banking, payments , customer experience, open data, financial services
Omnea, a procurement orchestration platform, has partnered with Thought Machine, a cloud-native banking technology company.
risk management, customer experience, fintech, payments , e-procurement
Plumery, a digital banking experience platform for customer-centric banking, has launched Digital Lending, a fully end-to-end digital loan origination journey.
financial services, banks, financial institutions, customer experience, lending
In a competitive financial services market driven by agile players, Jesper Domargård, Marketing Director at CompoSecure, shares how banks can stay relevant and maintain strong customer relationships.
payment processing, banks, fintech, debit card, credit card, customer experience
The Paypers has curated a list of payments and fintech events in 2025, perfect for professionals looking to stay informed and connected.
ecommerce, online payments, payments , fraud prevention, GenAI, artificial intelligence, fintech, B2B payments, B2B2B2C, online fraud, BNPL, payments orchestration, cross-border payments, network tokenisation, instant payments, customer experience, Open Banking, Open Finance, omnichannel, real-time payments, risk management, CBDC, embedded finance
UK-based mobile virtual network operator Lyca Mobile has teamed up with Revolut to launch additional payment features for its users.
partnership, online payments, digital payments, payment methods, financial services, customer experience
Lily Varon, principal analyst at Forrester, analyses the 2025 payments and ecommerce industry trends in the US.
country series, ecommerce, real-time payments, embedded finance, embedded payments, online security, digitalisation, retail, customer experience, artificial intelligence, fraud management