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Find here all the latest articles, news, and research on CMSPI and other CMSPI-related topics:

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Building an alternative payment method roadmap: 5 steps for every merchant

Voice of the Industry | Ecommerce | 09 Mar 2023

Katharine Evans, Economist at CMSPI, presents the five steps merchants should follow to build their APM roadmap and make the most of their payments mix.

CMSPI, payment methods, merchants, retail, BNPL, ecommerce, reconciliation, checkout optimisation , digital wallet, Open Banking

CMSPI's Retail Payments Conference: 5 takeaways from Europe's leading retailers

Voice of the Industry | Online Payments | 14 Nov 2022

On Tuesday, 8 November, we saw the return of the Retail Payments Conference from global payments advisors CMSPI. The event brought together the largest merchants and payments providers from across Europe. Here’s our five key takeaways from the day.

CMSPI, retail, merchants, online payments

How the post-checkout process is losing European retailers billions

Voice of the Industry | Online Payments | 16 Sep 2022

Katharine Evans, Economist at CMSPI, elaborates on what happens after the consumer clicks ‘pay’ and shares tips on how to optimise your post-checkout process.

payment methods, checkout optimisation , merchants, BNPL, CMSPI

The impact of the immediate inflationary pressures on European merchants

Voice of the Industry | Ecommerce | 10 Jun 2022

Martha Southall, Senior Economist at CMSPI, talks about inflationary pressures and rising card costs as European retailers feel the heat from inflation.


CMSPI, merchants, scheme fee, card scheme, SCA, 3-D Secure, BNPL, payment methods

A light at the end of the tunnel… or not? Changes to Australian merchant fees in 2022

Voice of the Industry | Ecommerce | 10 May 2022

Athena Zhang, Payments Analyst and Insights Specialist at CMSPI, elaborates on the changes to Australian merchant fees following the RBA’s new interchange regulation


CMSPI, interchange fee, merchants, scheme fee, Acquirer, least cost routing

The impact of false declines after implementing SCA: How can merchants increase conversion rates

Interviews | Digital Identity, Security & Online Fraud | 17 Mar 2022

Toby McFarlane, Head of Ecommerce at CMSPI, answers merchants’ need on how to deal with false declines after the SCA implementation

CMSPI, online authentication, multi-factor authentication, two-factor authentication, fraud detection, ecommerce, merchant, PSP

CMSPI issues data and strategy for European merchants facing fraud challenges

News | Digital Identity, Security & Online Fraud | 04 Mar 2022

UK-based payments advisory CMSPI has estimated that European merchants spent nearly EUR 7 billion on fraud prevention in 2021 and have issued context and strategies to optimise the process.

CMSPI, fraud detection, fraud prevention, ecommerce, chargebacks

Why global merchants need to think local: the top 3 challenges of international payments

Voice of the Industry | Online Payments | 24 Jan 2022

Economist Martha Southall from CMSPI talks about the main challenges of handling international payments and how European merchants can face them 

ecommerce, cross-border payments, online payments, BNPL, merchants, CMSPI

Amazon drops Visa in the UK. Conclusions and forecasts for the future of credit card payments from top industry experts

Voice of the Industry | Ecommerce | 26 Nov 2021

The Paypers gathered top voices in the payments industry to tackle the significance of the Amazon/Visa story for the future of ecommerce payments (from BNPL and A2A payments as contenders for future monopolies, to what this all means for regulating transaction fees for merchants in the UK)

Visa, Amazon, ecommerce, credit card, interchange fee, CMSPI, Interchange Fee Regulation

CMSPI releases its SCA Economic Impact Assessment for September 2021

News | Digital Identity, Security & Online Fraud | 03 Nov 2021

CMSPI has released the SCA Economic Impact Assessment for September 2021, featuring data that shows the potential sales at risk and overall readiness of the industry.

CMSPI, report, SCA, 3-D Secure, merchants

A 4-step guide to BNPL strategy for merchants

Voice of the Industry | Online Payments | 04 Oct 2021

Martha Southall, Economist at CMSPI, analyses the merchant perspective, providing pointers on how retailers can make the most of the BNPL opportunity without succumbing to its pitfalls

CMSPI, BNPL, merchants, retail, ecommerce

CMSPI releases SCA Economic Impact Assessment August 2021 analysis

News | Digital Identity, Security & Online Fraud | 01 Oct 2021

CMSPI has released the SCA Economic Impact Assessment August 2021 analysis, featuring data that shows the potential sales at risk and overall readiness of the industry.

CMSPI, report, SCA, merchants

Buy Now, Pay Later – three key lessons from Australia

Voice of the Industry | Online Payments | 01 Oct 2021

Martha Southall, Economist at CMSPI, presents three key lessons from Australia that US and European merchants need to hear before navigating their own BNPL strategy

CMSPI, BNPL, merchants, retail, debit card, ecommerce

CMSPI releases SCA Economic Impact Assessment July 2021 analysis

News | Digital Identity, Security & Online Fraud | 31 Aug 2021

CMSPI has released the SCA Economic Impact Assessment July 2021 analysis, featuring data that shows the potential sales at risk and overall readiness of the industry.

CMSPI, SCA, report, merchants, retail

The rise of A2A payments: what should retailers look out for?

Voice of the Industry | Ecommerce | 24 Aug 2021

Martha Southall, Economist at CMSPI: 'Merchants need to be prepared for these methods to enter the C2B space. Such a shift could have huge significance for the payments mix, particularly if younger cohorts switch out their debit card usage for transfer options.'

CMSPI, account-to-account payment, merchants, P2P payments

CMSPI releases SCA Economic Impact Assessment June 2021 analysis

News | Digital Identity, Security & Online Fraud | 28 Jul 2021

CMSPI has released the SCA Economic Impact Assessment June 2021 analysis, featuring data that shows the potential sales at risk and overall readiness of the industry.

CMSPI, report, SCA, merchants, retail

Are European merchants paying more than ever to accept card payments?

Voice of the Industry | Cards | 21 May 2021

Martha Southall, Economist at CMSPI, explores the main factors influencing the rising tide of acceptance costs for European merchants

CMSPI, merchants, COVID-19, regulation, ecommerce, Interchange Fee Regulation, retail

CMSPI releases SCA Economic Impact Assessment March 2021 analysis

News | Digital Identity, Security & Online Fraud | 23 Apr 2021

CMSPI has released the SCA Economic Impact Assessment March 2021 analysis, featuring data that shows the potential sales at risk and overall readiness of the industry.

CMSPI, report, study, SCA