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Find here all the latest articles, news, and research on Chatbots and other Chatbots-related topics:

Find here all the latest articles, news, and research on Chatbots and other Chatbots-related topics:

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Smart checkout technologies to process USD 387 bln in transactions by 2025

News | Ecommerce | 07 Sep 2020

Juniper Research has revealed that the value of transactions processed by smart checkout technologies will reach USD 387 billion in 2025, up from just USD 2 billion in 2020. 

Juniper Research, research, Smart Checkout, user expercience, retailers, COVID-19, AI, chatbots, omnichannel experience

Uruguay's Kona lands a deal with Canadian bank

News | Online & Mobile Banking | 17 Aug 2020

Kona, a Uruguay-based a customer experience startup that offers machine learning-powered solutions for companies, has landed a deal with a Canada-based bank.

Uruguay, Kona, Toronto, banking, startup, machine learning, Canada, banks, AI, artificial intelligence, chatbots, virtual assistants, Chamber for Information Technologies, CUTI, Uruguay XXI

Omnichannel strategies drive consumer retail spend over chatbots

News | Ecommerce | 10 Mar 2020

Consumer retail spend over chatbots will reach USD 142 billion by 2024, rising from USD 2.8 billion in 2019, according to a study from Juniper Research.

Juniper Research, study, retail, omnichannel, chatbots, Natural Language Understanding, consumer spend, mobile app, China, Europe