Articles with tag like: Josje Fiolet

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Digitising complex onboarding processes: who will be leading in getting it right?

Voice of the Industry | Expert Opinion | 11 Mar 2019

Josje Fiolet and Guy Rutten from INNOPAY dive into the intricacies of digital onboarding processes and how can banks keep up with challengers in this department.

Josje Fiolet, Guy Rutten, INNOPAY, digital onboarding, challenger bank, incumbent bank, AMLD4, AMLD5, INNOPAY Onboarding Benchmark, European Supervisory Authorities

Onboarding is not about compliance; its about trust

Voice of the Industry | Expert Opinion | 21 Feb 2018

Should security and convenience exclude each other in the customer onboarding process? Josje Fiolet, Digital Onboarding lead at INNOPAY, says “no”.

Josje Fiolet, digital onboarding, INNOPAY, digital identity, challenger banks, traditional banks, facial recognition, customer onboarding