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Getting a grip on PSD2 – how to handle friction while providing unrivalled user experience

Voice of the Industry | Online Payments | 18 Dec 2020

Floriane Gramlich, Director of Product at Zalando Payments, shares insights on how to handle friction while providing unrivalled user experience in the PSD2 (European) context

Floriane Gramlich, Zalando, user experience, PSD2, Europe, merchants, Strong Customer Authentication, TPP, SCA, Merchant Initiated Transactions, COVID-19, digital payments