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Found 11 results in 640 milliseconds.

57 percent of consumers choose internet banking amid Covid-19, report

News | Online & Mobile Banking | 12 Jun 2020

Capgemini and Efma have released the World Retail Banking Report 2020, showcasing that retail banks are pressured to transform as new entrants gain consumer preference. 

Capgemini, Efma, World Retail Banking Report 2020, COVID-19, pandemic, internet banking, digital banking, retail banks, banking mobile apps

Interview with Efma on how technology is shaping customer behaviour - and the other way round

Interviews | Interviews | 27 Jun 2018

 Efma: Technology is creating good opportunities for the banks to better engage with the customer and predict their needs

Efma, Vincet Bastid, interview, CCX Forum, technology, banking, digital, artificial intelligence, internet of things, quantum computing, blockchain, chatbots, mobile banking, KYC, AML

Efma, Accenture open applications for Distribution & Marketing Innovation Awards

News | Payments General | 26 Jun 2018

Efma and Accenture have opened applications for the 6th edition of their joint Distribution & Marketing Innovation Awards.

Efma, Accenture, Distribution & Marketing Innovation Awards, global retail banking, Digital Marketing & Communication, payments

Efma - CCX Forum: Channels & Customer Experience: Veni, Vidi, Vici!

Voice of the Industry | Expert Opinion | 31 May 2018

Oana Ifrim, The Paypers: To deliver a meaningful customer experience, banks must switch from inside-out to outside-in thinking, centered around the customer’s viewpoint rather than the product perspective

Efma, CCX Forum, banking, fintech, customer experience

Capgemini and Efma launch fintech platform

News | E-invoicing, SCF & E-procurement | 18 May 2018

French consulting and technology services company Capgemini has teamed up with non-profit organization, Efma, to launch a new fintech platform.

Capgemini, Efma, fintech, France, FinTechVisor, ScaleUp Qualification Program

Asia Pacific banks bring innovation in open banking API platforms

News | E-invoicing, SCF & E-procurement | 28 Nov 2016

Banks from the Asia Pacific region are introducing innovations in customer service robot advisors, open banking API platforms and social gaming concepts to grow customer engagement, according to Efma.

Asia, Pacific, banks, innovation, Open Banking, API, platforms

Emerging markets led the adoption of fintech services

News | Online & Mobile Banking | 03 Nov 2016

Across the globe, half of banking customers are using products or services of at least one fintech company, according to the first World Fintech Report (WFTR) from Capgemini, LinkedIn and Efma.

Capgemini, Efma, online banking, mobile banking, emerging markets, fintech, banking, innovation, users, LinkedIn

Banks caught offguard in fending off fintech threat – report

News | Online Payments | 19 Apr 2016

The majority of banks are not prepared to manage the emerging fintech threat, a new report reveals.

bank, fintech, Capgemini, Efma, CEI, customer

Efma and SAP partner for SME AppsBank Portal

News | E-invoicing, SCF & E-procurement | 21 Mar 2016

Efma, an association of 3.300 retail financial services companies in more than 130 countries, and SAP have launched a new online portal to help banks’ SME-related business.

SAP, Efma, financing , banking, financial management, cash management, apps

UK customers would trust banks with the right technology

News | Digital Identity, Security & Online Fraud | 21 Nov 2014

Four out of five UK consumers would trust challenger banks with their money if they had the right IT infrastructure, a recent study indicates.

UK, banks, technology, IT infrastructure, online security, web fraud

Banks in emerging markets display greater ambition on the road to innovation: study

News | Payments General | 30 Oct 2014

More banks in the rapidly developing markets display greater ambition for becoming innovation leaders, a recent study indicates.

banks, innovation, Efma, mobility, social channels, big data