Articles with tag like: digital service

Found 2 results in 272 milliseconds.

SIA, INFORM launch digital service to improve the authentication process in ecommerce payments

News | Digital Identity, Security & Online Fraud | 12 Nov 2020

SIA has announced the launch of a digital service for financial institutions across Europe that allows their customers to speed-up the authentication process for online payments.

SIA, Inform, business partnership, launch, digital service, financial institutions, Europe, authentication process, online payments, PSD2, RiskShield, ecommerce, COVID-19, pandemic

Retail banks face customer dissatisfaction because of digital-only engagement shift

News | Online & Mobile Banking | 05 May 2020

US-based data analytics and consumer intelligence company J.D Power has released a study showing how the COVID-19 pandemic affects retail banking customers’ satisfaction.

retail banking, digital banking, JD Power, COVID19, pandemic, customer satisfaction, branch service, digital service, personal banking, customer experience, mobile banking, online banking, big banks, midsize banks, regional banks, big 62 banks, Zelle, Apple Pay, PayPal, Venmo