Articles with tag like: digital customer journey

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1 in 3 consumers wait for less than 30 seconds before abandoning the checkout

News | Online Payments | 13 Nov 2020

A new research from Experian finds that businesses need to invest in the customer journey to accommodate increasing consumer demand and expectations.

Experian , digital customer journey, COVID-19, brand loyalty, AI, automation, digital channels, food delivery, biometrics, mobile wallets, fraud prevention, customer data