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Find here all the latest articles, news, and research on Customer Support and other Customer Support-related topics:

Find here all the latest articles, news, and research on Customer Support and other Customer Support-related topics:

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Leeds Building Society, Paylink Solutions to offer support to mortgage customers

News | Payments General | 15 Dec 2020

UK-based Leeds Building Society has partnered with financial services technology provider, Paylink Solutions, to help mortgage customers who may be facing financial difficulties.

Leeds Building Society, Paylink Solutions, partnership, Embark, borrowing, online banking, customer support

BBB reports fraudulent transactions made through fake Cash App customer support

News | Digital Identity, Security & Online Fraud | 03 Aug 2020

The Better Business Bureau (BBB) has reported that several consumers lost thousands of dollars, after talking with fake Cash App customer support representatives. 

The Better Business Bureau, (BBB), fraudulent transactions, cash app, customer support, login information, scammers, account information

Omilia secures USD 20 mln funding for customer support AI

News | Online & Mobile Banking | 05 May 2020

Greece-based tech company Omilia has raised USD 20 million in funding round for its conversational AI for customer support.

Omilia, conversational AI, customer support, customer care, DiaManT, deepVB technology, voice biometrics, biometrics