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Find here all the latest articles, news, and research on Customer Services and other Customer Services-related topics:

Find here all the latest articles, news, and research on Customer Services and other Customer Services-related topics:

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Raisin offers banking services in-house for Europe

News | Online & Mobile Banking | 18 Jun 2020

Digital wealth management fintech Raisin has announced that it has brought its customer services under one roof.

Raisin, digital wealth management, customer services, MHB Bank, Raisin Bank, Keytrade Bank, Starling Bank, Europe, UK, Germany, financial market

Citi Commercial Cards reveals its intelligent virtual agent feature

News | Cards | 04 Feb 2020

Citi Commercial Cards has launched an intelligent virtual agent (IVA) capability within its call centers in the US, leveraging tech from AI company Interactions. 

Citi Commercial Cards, launch, Intelligent Virtual Agent, IVA, cards, AI, ML, digital services, customer services, machine learning, artificial intelligence, US