Find here all the latest articles, news, and research on Customer Service and other Customer Service-related topics:
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Truist Financial, investment, customer service, loan application, commercial loan, mortgage, user experience
Finn AI, a provider of AI powered customer service for banks and credit unions, has added its banking chatbot on the Genesys AppFoundry.
Finn AI, AI, customer service, banks, credit unions, banking chatbot, Genesys AppFoundry, Canada
PayU, PayU Assist, customer service, retail, merchant
IBM has announced that Regions Bank has selected the IBM\s artificial intelligence (AI) technology to help improve customer service and assist bankers in everyday work.
Regions Bank, Watson, IBM, artificial intelligence, customer service
Newegg has announced the launch of a global mobile app, in order to reach customers shopping online in countries outside of North America.
Newegg, ecommerce, mobile app, customer service, iOS, Android
Adyen has announced a partnership with Cotton On Group in order to power ecommerce payments.
ecommerce, Cotton On Group, Adyen, customer service, online banking, risk management
Fiserv, a global financial services provider, has been selected by the Merchant Bank of Sri Lanka for its signature core account processing platform and front-end teller systems.
Merchant Bank of Sri Lanka, Fiserv, core banking platform, financial institution, payments , account processing, customer service