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Find here all the latest articles, news, and research on Customer Relationship Management and other Customer Relationship Management-related topics:

Find here all the latest articles, news, and research on Customer Relationship Management and other Customer Relationship Management-related topics:

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CIBC collaborates with Salesforce for its digital transformation

News | Online & Mobile Banking | 06 Aug 2020

Canadian Imperial Bank of Commerce (CIBC) has signed an agreement with global customer engagement company Salesforce to transform its banking experience for clients.

CIBC, Salesforce, digital, Canadian Imperial Bank of Commerce, banking, banks, CRM, customer relationship management, Salesforce Customer 360, Sales Cloud, Service Cloud, Einstein Analytics, data

SAP targets Salesforce, Oracle, Microsoft for supply chain management

News | E-invoicing, SCF & E-procurement | 23 Jul 2018

Germany-based software solutions company SAP has announced its plan to double CRM business over the next two years.

SAP, Germany, Salesforce, Oracle, Microsoft, supply chain management, CRM, customer relationship management, finance, ecommerce, data analysis, sales customisation