Articles with tag like: customer experiences

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Digital transformation is a must in financial services, survey shows

News | Payments General | 17 Dec 2020

Financial products and services providers that fail to digitally transform their business, will experience less new revenue streams, according to 25% of those surveyed at FinVision event.

FintechOS, survey, financial services, FinVision, Open Banking, API, digitalisation, artificial intelligence, customer experiences

NAB partners with Nuance

News | Digital Identity, Security & Online Fraud | 29 May 2020

National Australia Bank (NAB) has chosen Nuance’s biometrics solutions to secure its contact centre operations and improve customer experiences, reports Retail Payments International.

National Australia Bank, Nuance’s biometrics, customer experiences, authentication, fraud detection