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Canada-based Brim Financial has partnered with Laurentia Bank’s to fuel its digital transformation and augment its end-to-end customer journey for Visa products.
partnership, Visa, digitalisation, customer experience, digital onboarding, digital wallet, omnichannel
Poland-based ING Bank Śląski has selected Thought Machine, going live with Vault solution to add to the customer experience.
partnership, cloud services, customer experience, digitalisation
As a report from OpenPayd has found out, 96% of European brands will (or plan to) offer embedded payments within five years.
report, embedded payments, embedded finance, customer experience
UK-based Delio has been selected by Sumitomo Mitsui Trust Bank (SMTB) as the provider of a new digital platform for its clients.
partnership, digitalisation, online banking, customer experience
retail, customer experience, Black Friday, digital payments, Adyen
UK-based Virgin Money, a banking and financial services brand, has expanded its customer experience (CX) program with InMoment.
product upgrade, partnership, customer experience
Sally Baptiste, Founder at Payment Operations Group: 'Did you just assume that everything will return to pre-pandemic norms? It will not, so it is time to redesign the user experience – again'
online payments, customer experience, pandemic, ecommerce
AfterPay’s Johan Rönnerman talks Peak Season 2021, touching upon the latest information provided through AfterPay Insights, the company’s data intelligence platform
Afterpay, ecommerce, BNPL, online shopping, Black Friday, customer experience
payment methods, retail, checkout optimisation , customer experience, ecommerce, online payments
Seasoned payment managers from Jumia, Kinguin, Mango, TIDAL, Wargaming.net, and Wayfair share their expertise in a bid to further support peer-to-peer knowledge and provide our readers with an in-depth view of the merchants’ payment strategies
ecommerce, Gen Z, customer experience, payment methods, online payments
Chinese unofficial holiday and shopping season Singles Day is a huge event for ecommerce. Elena Gatti from Azoya tells us how companies should best approach this opportunity
ecommerce, online shopping, data analytics, customer experience, social commerce
ecommerce, payment methods, retail, customer experience
ecommerce, payment methods, customer experience, online payments
US-based financial cooperative Westerra Credit Union has partnered with engagement banking technology provider, Backbase, to accelerate its digital transformation journey.
digital banking, digital onboarding, customer experience, fintech , partnership
Banking Circle, fintech , banks, customer experience, Global Payments
Open Banking Report 2021 follows the race for relevance in banking, how Open Banking inches closer to Open Finance and Open Data Economy, and provides key insights about how Open Banking reinvents business models
Open Banking, Open Finance, account-to-account payment, online authentication, financial data, data sharing, financial institutions, fraud detection, customer experience, fintech , banking, regulation
VTEX, a UK-based digital commerce platform, has announced the integration with Facebook that leverages online campaigns with data intelligence and improves sale conversion.
ecommerce, Facebook, API, GDPR, customer experience
Quiq, a US-based AI-powered conversational platform, has announced the addition of two new product features to its cross-channel Conversational AI platform: payments and surveys.
ecommerce, artificial intelligence, customer experience, payment processing, API
The importance of speed in payouts, and other such aspects are discussed by Murtaza Bootwala from TrueLayer in this interview with The Paypers
payout, instant payments, KYC, customer experience, Open Banking
We sat down with CEO Sunil Jhamb and CTO Chinmay Jain from WLPayments to discuss the launch of the company’s new payments platform 3.0
customer experience, digital payments, PSP, Acquirer, merchants