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Find here all the latest articles, news, and research on Customer Experience and other Customer Experience-related topics:

Find here all the latest articles, news, and research on Customer Experience and other Customer Experience-related topics:

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TransUnion partners with MoneyLion

News | Online & Mobile Banking | 18 Sep 2024

TransUnion and digital finance platform MoneyLion have announced a strategic collaboration aimed at increasing the personalisation of financial services for consumers.

partnership, financial services, customer experience, fintech

Bold Commerce announces a collaboration with PayPal

News | Payments General | 11 Sep 2024

Bold Commerce has announced a new collaboration with PayPal to integrate Fastlane by PayPal with Adobe Commerce (formerly Magento).

partnership, checkout optimisation , ecommerce, customer experience

UATP partners with Klarna to offer flexible payments for airlines

News | Online Payments | 11 Sep 2024

Global payment network UATP has announced a new partnership with AI-powered global payments network and shopping assistant Klarna.

BNPL, partnership, travel payments, customer experience

Arab Financial Services partners with Lune Technologies

News | Online & Mobile Banking | 11 Sep 2024

Digital payments solutions provider Arab Financial Services (AFS) has partnered with financial data analytics company Lune Technologies.

partnership, financial services, customer experience, data analytics

Mastercard partners with barq to expand payment solutions

News | Payments General | 09 Sep 2024

Saudi Arabia-based financial services startup barq has entered into a partnership with Mastercard to offer its customers better payment acceptance solutions.

partnership, payments , startup, customer experience

Enfuce partners with Saldo Bank to launch payment card programme

News | Online & Mobile Banking | 05 Sep 2024

Enfuce, a company specialising in issuer processing, has partnered with Saldo Bank to introduce the bank’s first payment card programme.

partnership, tokenization, customer experience, product launch

Visa scales user control with optimised bank transfer payments

News | Online Payments | 05 Sep 2024

Multinational payment card services corporation Visa has announced its plans to apply its infrastructure, technology, and features to A2A payments and provide consumers with more control and safety. 

product launch, account-to-account payment, digital payments, online payments, customer experience, payments

CTS EVENTIM embeds Tink's Pay by Bank service into its checkout selection

News | Online Payments | 05 Sep 2024

CTS EVENTIM, a provider of ticketing services and live entertainment operating in Europe, has embedded Tink’s Pay by Bank solution into its checkout options. 

partnership, digital payments, online payments, mobile payments, checkout optimisation , financial services, merchants, customer experience, account-to-account payment

SAMA announces issuance of second release of Open Banking framework

News | Online & Mobile Banking | 03 Sep 2024

Saudi Central Bank (SAMA) has announced the issuance of the second release under the Open Banking Framework, focused on the Payment Initiation Service (PIS). 

Open Banking, fintech, customer experience, financial services

10x Banking partners with SunTec to augment pricing for banks

News | Online & Mobile Banking | 02 Sep 2024

Cloud-native SaaS core bank operating system 10x Banking had announced a strategic collaboration with SunTec to allow banks to provide personalised solutions to their customers.

partnership, digital banking, customer experience, financial services, financial institutions, banks

Airtel Payments Bank launches new security features to optimise banking

News | Digital Identity, Security & Online Fraud | 30 Aug 2024

India-based Airtel Payments Bank has announced the launch of two new features to improve the digital banking experience via increased security and transparency. 

fraud management, fraud detection, fraud prevention, online security, digital banking, customer experience

Factor4 joins forces with SunFire POS

News | Mobile Payments | 27 Aug 2024

Gift card provider and loyalty solutions company Factor4 and SunFire POS have entered into a strategic collaboration to optimise their offerings. 

partnership, POS, digital payments, mobile payments, customer experience

CBA partners with BNY Mellon improve cross-border payments

News | Payments General | 22 Aug 2024

The Commonwealth Bank of Australia has partnered with the Bank of New York Mellon to speed up cross-border payments for Australian recipients.

partnership, cross-border payments, settlement, customer experience

Trustly partners with foodora

News | Payments General | 20 Aug 2024

Open Banking payments provider Trustly has entered into a strategic collaboration with foodora to launch a new checkout service option for the latter’s customers. 

partnership, payment methods, online payments, customer experience, checkout optimisation

Orenda joins forces with Tribe

News | Online & Mobile Banking | 08 Aug 2024

UK-based Embedded Finance platform Orenda has announced that it selected Tribe to integrate its issuer processing solutions. 

fintech, payment processing, payment processor, 3-D Secure, customer experience, embedded finance

Sainsbury's partners with NCR Voyix

News | Ecommerce | 07 Aug 2024

British supermarket chain Sainsbury’s has announced an extension of its partnership with digital commerce solutions provider NCR Voyix for an additional seven years.

partnership, ecommerce, customer experience, checkout optimisation

J.P. Morgan Payments expands its partnership with PopID

News | Payments General | 07 Aug 2024

J.P. Morgan Payments has announced that it expanded its collaboration with PopID to deploy in-store biometric payments to support merchants across the US. 

partnership, online payments, biometric authentication, biometrics, customer experience, identity verification

Grameenphone selects Mobileum for revenue assurance and fraud management

News | Digital Identity, Security & Online Fraud | 06 Aug 2024

Grameenphone, a telecommunications service provider in Bangladesh, has selected Mobileum’s revenue assurance and fraud management (RAFM) solution.

fraud management, artificial intelligence, risk management, customer experience, machine learning

Translink completes rollout of contactless payments

News | Payments General | 06 Aug 2024

Translink has announced that it has completed the roll-out of contactless payments across its entire network. 

public transportation, contactless payments, payments , customer experience, product launch

Salesforce signs definitive agreement to acquire Predictspring

News | Ecommerce | 05 Aug 2024

Salesforce has signed a definitive agreement to acquire PredictSpring, a modern retail Point-of-Sale (POS) software vendor built natively in the cloud. 

acquisition, POS, retail, customer experience