Articles with tag like: customer-centricity

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The implications for commerce and payments as the Web turns 30 - Interview with PPRO

Interviews | Ecommerce | 31 Jul 2019

The Paypers has interviewed Stefan Merz, COO of PPRO, to learn more about the implication for commerce as the World Wide Web turns 30

PPRO, Stefan Merz, commerce, internet, world wide web, merchants, global ecommerce network, ecommerce, payment methods report, cross channel, omnichannel, customer-centricity, cross-border payments, UK, Europe

Key ingredients for successful innovation – Interview with Kirsty Rutter, CIO at Barclays

Interviews | Interviews | 30 Nov 2018

Kirsty Rutter, Chief Innovation Officer at Barclays UK, speaks about what it means to be an innovator, the essence of a successful team and future trends in banking

Kirsty Rutter, Barclays, innovation, interview, banking, Open Banking, CMA9, app, customer experience, mobile banking, customer centricity, rise, fintech, digital, UK

Open Banking: advancing customer centricity by putting the customer in charge

Voice of the Industry | Expert Opinion | 28 Sep 2017

Vincent Brennan, Euro Banking Association: Customers will be able to more effectively manage their financial assets and data based on their specific needs anytime, anywhere, on any device

Euro Banking Association, Vincent Brennan, Open Banking Working Group, PSD2, standardisation, customer centricity, Open Banking, payments, APIs. KYC, AML, digital identity