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Find here all the latest articles, news, and research on Customer Centricity and other Customer Centricity-related topics:

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The implications for commerce and payments as the Web turns 30 - Interview with PPRO

Interviews | Ecommerce | 31 Jul 2019

The Paypers has interviewed Stefan Merz, COO of PPRO, to learn more about the implication for commerce as the World Wide Web turns 30

PPRO, Stefan Merz, commerce, internet, world wide web, merchants, global ecommerce network, ecommerce, payment methods report, cross channel, omnichannel, customer-centricity, cross-border payments, UK, Europe

Key ingredients for successful innovation – Interview with Kirsty Rutter, CIO at Barclays

Interviews | Interviews | 30 Nov 2018

Kirsty Rutter, Chief Innovation Officer at Barclays UK, speaks about what it means to be an innovator, the essence of a successful team and future trends in banking

Kirsty Rutter, Barclays, innovation, interview, banking, Open Banking, CMA9, app, customer experience, mobile banking, customer centricity, rise, fintech, digital, UK