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Find here all the latest articles, news, and research on Customer Care and other Customer Care-related topics:

Find here all the latest articles, news, and research on Customer Care and other Customer Care-related topics:

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SpotOn teams up with SoFi

News | E-invoicing, SCF & E-procurement | 06 May 2020

SpotOn, a US-based software and payments company, has partnered with SoFi, an online personal finance company, to provide merchants access to lenders who can help them.

SpotOn, SoFi, partnership, SMBs, Federal Stimulus Loan Programs, merchants, lenders, EIDL, PPP, CARES Act, loans, payments , POS, software, customer care

Omilia secures USD 20 mln funding for customer support AI

News | Online & Mobile Banking | 05 May 2020

Greece-based tech company Omilia has raised USD 20 million in funding round for its conversational AI for customer support.

Omilia, conversational AI, customer support, customer care, DiaManT, deepVB technology, voice biometrics, biometrics