Articles with tag: customer protection

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Key elements to be addressed for a richer payments ecosystem – interview with Nilixa Devlukia

Interviews | Payments General | 16 Nov 2020

The Paypers interviews Nilixa Devlukia, founder and CEO of Payments Solved, to learn more about payments and the journey from Open Banking to Open Finance

Nilixa Devlukia, Payments Solved, Open Banking, Open Finance, data, payments, consumer education, security, customer protection, interview

FCA sets out customer protection requirements for PSPs and e-money issuers

News | Digital Identity, Security & Online Fraud | 10 Jul 2020

In a “Dear CEO” letter the FCA has set out customer protection requirements for payment services companies including payments institutions (PIs) and e-money institutions (EMIs), to ensure that they are compliant with the regulatory obligations across six key areas.

FCA, Financial Conduct Authority, customer protection, Dear CEO, security, payments institutions, PIs, e-money institutions, EMIs, compliance, regulation, safeguarding, prudential risk management, financial crime, financial promotions, consumer communications, governance, oversight, records management, reporting

Ladbrokes Coral fined GBP 5.9 mln for failings to protect customers

News | Digital Identity, Security & Online Fraud | 31 Jul 2019

Ladbrokes Coral, a British based betting and gambling company, has been fined GBP 5.9 million for not protecting vulnerable customers.

Ladbrokes Coral, gambling, betting, fines, customer protection, UK

New industry code that protects people from APP scams is live

News | Digital Identity, Security & Online Fraud | 29 May 2019

A new industry code has come into force improving protection for people who fall victim to Authorised Push Payment (APP) scams.

Authorised Push Payment, APP scams, UK, banks, customer protection, fraud prevention, Barclays, HSBC, Metro Bank, Payment Systems Regulator, PSR