Articles with tag: consumer behaviour

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Post-pandemic: focus on evolving fraud and cyber strategies – learning from the Wirecard scandal

Voice of the Industry | Digital Identity, Security & Online Fraud | 14 Jan 2021

Neira Jones, EPA: 'When I wrote my last post for The Paypers, the world was a very different place. The pandemic has upturned the way we live and the way we do business, and its effects will be lasting, not least the extraordinary surge in adoption of digital services'

Neira Jones, EPA, consumer behaviour, pandemic, COVID-19, Wirecard, deflection, governance, fraud, risk management

How countries transform into cashless societies in the aftermath of the COVID-19 crisis

Voice of the Industry | Online Payments | 22 Dec 2020

Siska Melinda, Associate at Frost & Sullivan, shares insights on how COVID-19 streamlined digital payment adoption in Asia–Pacific in 2020, transforming countries into cashless societies

Siska Melinda, Frost & Sullivan, COVID-19, digital payment, payment solutions, payments service providers, ecommerce, e-wallet, Asia–Pacific, mobile payment, consumer behaviour, BNPL

Shoppers shift their share of ecommerce spending towards tickets and travel, Klarna reveals

News | Ecommerce | 11 Dec 2020

Klarna has released data that indicates shoppers in the US shifted their share of ecommerce spending towards intangible items during Cyber Week (30 November - 6 December 2020).

Klarna, research, US, shopping behaviour, consumer behaviour, ecommerce, intangible items, Cyber Week, Gen Z, Millennials, Gen X, Baby Boomers, online shopping

Consumers are choosing BNPL options to purchase gifts ahead of Black Friday, Klarna reveals

News | Ecommerce | 25 Nov 2020

Klarna has released data that indicates a strong shift in consumer trends with US-based consumers increasing their share of wallet spend in electronics and online marketplaces through the Klarna app.

Klarna, research, US, consumer behaviour, online marketplaces, shopping behaviour, online shopping, ecommerce

Brits voice frustrations with manual account onboarding and authentication during COVID-19

News | Digital Identity, Security & Online Fraud | 24 Nov 2020

Onfido, the global identity verification and authentication provider, has announced the results of its survey 'Customer attitudes to digital identity: meet the expectations of tomorrow'.

Onfido, identity verification, survey, research, consumer behaviour, UK, COVID-19, biometrics, IDV

Payments are taking a 'big digital leap forward' and there's no turning back

Interviews | Ecommerce | 10 Sep 2020

Damien Perillat, SVP, Global Online at Ingenico Group, reveals key takeaways regarding the potential of the ‘high-growth markets’ and the ‘digital wakeup call’ that industries face during the COVID-19 pandemic

Damien Perillat, Ingenico, PayPal, COVID-19, consumer behaviour, cashless payment methods, ecommerce, staycation, merchants, cross-border payments, marketplaces, Russia, India, Brazil, China, alternative payment methods, digital payments, e-wallets, Buy Now Pay Later

5,500 new online stores were registered in Poland in first half of 2020

News | Ecommerce | 28 Aug 2020

Ecommerce News has reported that during the first half of 2020, about 5,500 new online stores were registered in Poland.

ecommerce, online stores, Poland. ecommerce, consumer behaviour

SMBs and consumers in UAE have adopted new behaviours amid COVID-19

News | Payments General | 19 Aug 2020

Visa has published its global Back to Business study assessing the dramatic shift to digital commerce in response to the pandemic, driven largely by changing consumer expectations.

Visa, study, UAE, Back to Business, digital commerce, ecommerce, COVID-19, consumer behaviour, SMBs, checkout, point-of-sale, POS, online shopping, contactless payments, payment methods, merchants

Ecommerce and other card-not-present debit transactions surging, PULSE study reveals

News | Online Payments | 11 Aug 2020

Discover Financial Services’ PULSE has revealed that card-not-present transactions volume grew at 10 times the rate of card-present in 2019, while issuance of contactless cards nearly tripled.

Discover Financial Services, PULSE, study, card-not-present, transactions, card-present, contactless cards, 2020 Debit Issuer Study, A2A, account-to-account, debit, PayPal, Venmo, Zelle, person-to-person, business-to-consumer payments, insurance payouts, mobile wallet, Apple Pay, consumer behaviour, COVID-19, contactless debit

Visa reveals shifts in consumers' and SMBs' behaviours due to COVID-19

News | Online Payments | 04 Aug 2020

Visa has released the Visa Back to Business study assessing the increasing shift to ecommerce in response to the COVID-19 pandemic.

Visa, study, Visa Back to Business, ecommerce, COVID-19, consumer behaviour, SMBs, POS, contactless payments, Millennial, Gen X, Boomers, fraud management

Elavon introduces Opayo and payment solutions to help SMEs reopen

News | Ecommerce | 30 Jul 2020

US-based payments provider Elavon has announced new measures to help SMEs reopen, including new payment solutions and digital commerce capabilities.

Elavon, Opayo, payment solutions, SMEs, digital commerce, ecommerce, POS, consumer behaviour, covid19, survey, Ipsos Mori, spending habits, Sage Pay, contactless payments, online shopping, business reopening

3C Payment, Cybersource partner to secure payment experiences

News | Digital Identity, Security & Online Fraud | 22 Jul 2020

Global payment service provider 3C Payment has partnered with Cybersource to deliver token-based omni-channel payment services.

3C Payment, Cybersource, retail, hospitality, transport, tokenization, retailers, token management, secure sensitive data, token, in-store payments, online payments, card, digital wallets, alternative payments, 3C PMS, POS, Kiosk, Token Management Service, merchants, payment touchpoints, consumer behaviour

COVID-19 predicted to cause over a 6% global downturn on ecommerce payments - study

News | Ecommerce | 09 Jul 2020

UK-based PSP Checkout.com has released research showing the UK is losing over USD 2 bln/year due to legitimate transactions being rejected as fraudulent, among other findings.

Checkout.com, research, study, UK, merchants, ecommerce, consumer behaviour, COVID-19, coronavirus, Europe

Mastercard research shows surge in digital payments as ecommerce expands around the world

News | Ecommerce | 19 Jun 2020

Mastercard has unveiled data that shows how consumers are adopting new payment habits due to COVID-19.

Mastercard, research, COVID-19, consumer behaviour, digital payments, ecommerce, Mastercard SpendingPulse, cashless payments, tap and pay, check payments, US, APAC, LATAM, online checkout, Click to Pay, card credentials, COVID-19

Sezzle, CGK reveal insights regarding instalment payments amongst Gen Z, Millennials

News | Payments General | 05 Jun 2020

US-based payments platform Sezzle and the Center for Generational Kinetics (CGK) have revealed insights regarding younger consumers’ behaviour towards instalments.

Sezzle, the Center for Generational Kinetics, CGK, consumer behaviour, instalments, Gen Z, Millennial, Buy Now, Pay Later, instalment payments, credit cards, US, Canada, digital payments

ClearSale's data shows surge in first-time online shoppers

News | Digital Identity, Security & Online Fraud | 05 Jun 2020

International fraud protection company ClearSale has released data from five countries that indicates the COVID-19 crisis has pushed more people to shop online for the first time.

ClearSale, merchants, consumer behaviour, ecommerce, US, Canada, Australia, Mexico, Argentina, online shoppers, proxy, fraud-prevention database, fraud filters, fraudsters, Aite Group, false positives, fraud, COVID-19

Lazada shows shifts in Filipinos' consumer behaviour during the pandemic

News | Ecommerce | 03 Jun 2020

Singapore-based ecommerce platform Lazada has revealed shifts in Filipinos’ consumer behaviour amid the coronavirus pandemic.

Lazada, ecommerce, consumer behaviour, APAC, Philippines, digital bills, cashless payment options, credit cards, LazWallet, online transactions, COVID-19

Equifax, HooYu partner for digital onboarding and KYC solutions

News | Digital Identity, Security & Online Fraud | 27 May 2020

Equifax has entered into a strategic partnership with UK-based HooYu, an identity confirmation and fraud investigation regtech company, to expand its range of identity and fraud tools.

Equifax, HooYu, partnership, digital onboarding, KYC, identity, fraud, US, UK, AML, compliance, UI, UX, KYC, fraud prevention, ID documents, validation, facial biometrics, footprint analysis, geolocation, financial services, consumer behaviour, safety

Social distancing changes shopping behaviours, TransUnion research finds

News | Digital Identity, Security & Online Fraud | 25 Mar 2020

TransUnion has released new research that quantifies the spike in digital commerce since social distancing became widespread globally. 

TransUnion, social distancing, shopping, ecommerce, transactions, digital fraud, abuse, cybercriminals, loyalty points, risk, consumer behaviour, mobile payments

Why 2020 is the year of cross-border ecommerce in Japan

Voice of the Industry | Ecommerce | 27 Feb 2020

Kelvin Phua, Global Head of Payment Networks at PPRO, explores the possibilities offered by the cross-border ecommerce market in Japan

Kelvin Phua, PPRO, Japan, ecommerce, cross-border ecommerce, global retail, consumer behaviour, behavioural analytics, consumer goods, Hong Kong, Asia, APAC, “low-growth” economy