Articles with tag like: chatbots

Found 7 results in 380 milliseconds.

Smart checkout technologies to process USD 387 bln in transactions by 2025

News | Ecommerce | 07 Sep 2020

Juniper Research has revealed that the value of transactions processed by smart checkout technologies will reach USD 387 billion in 2025, up from just USD 2 billion in 2020. 

Juniper Research, research, Smart Checkout, user expercience, retailers, COVID-19, AI, chatbots, omnichannel experience

Uruguay's Kona lands a deal with Canadian bank

News | Online & Mobile Banking | 17 Aug 2020

Kona, a Uruguay-based a customer experience startup that offers machine learning-powered solutions for companies, has landed a deal with a Canada-based bank.

Uruguay, Kona, Toronto, banking, startup, machine learning, Canada, banks, AI, artificial intelligence, chatbots, virtual assistants, Chamber for Information Technologies, CUTI, Uruguay XXI

Omnichannel strategies drive consumer retail spend over chatbots

News | Ecommerce | 10 Mar 2020

Consumer retail spend over chatbots will reach USD 142 billion by 2024, rising from USD 2.8 billion in 2019, according to a study from Juniper Research.

Juniper Research, study, retail, omnichannel, chatbots, Natural Language Understanding, consumer spend, mobile app, China, Europe

Interview with Efma on how technology is shaping customer behaviour - and the other way round

Interviews | Interviews | 27 Jun 2018

 Efma: Technology is creating good opportunities for the banks to better engage with the customer and predict their needs

Efma, Vincet Bastid, interview, CCX Forum, technology, banking, digital, artificial intelligence, internet of things, quantum computing, blockchain, chatbots, mobile banking, KYC, AML

BMO rolls out AI powered chatbots as mobile banking rises

News | Online & Mobile Banking | 16 Mar 2018

BMO has announced its first steps towards AI powered customer service by launching chatbots that can field questions via Facebook Messenger and Twitter.

BMO, AI, chatbots, mobile banking, online banking, social media

Data analytics and chatbots provide new business opportunities for merchants

Voice of the Industry | Expert Opinion | 29 Jan 2018

Toby Lam from Payment Asia: Merchants are good at selling commodities and services to customers but they are not so good at data mining.

Toby lam, Payment Asia, data analytics, chatbots, merchants, voice of industry, case study, online payments, ecommerce, Hong Kong, Asia

Western Union launches "Request Money" bot in Philippines

News | Mobile Payments | 26 Oct 2017

Western Union has launched a new money transfer bot that enables money transfer requests through Facebook Messenger in the Philippines.

Western Union, money transfer, mobile payments, chatbots, messenger