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Lazada launches ecommerce AI chatbot in SE Asia

News | Ecommerce | 29 May 2023

Ecommerce platform Lazada Group has announced the launch of an AI chatbot in Southeast Asia powered by the OpenAI ChatGPT tech in Microsoft Azure OpenAI Service.

partnership, product launch, chatbot, artificial intelligence, online shopping, ecommerce, fintech, merchants, compliance, Microsoft, digitalisation, customer experience